Patient Resource Navigator at Fresenius Medical Care

Kearney, Nebraska, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Bachelor’s Degree in Social Work (BSW) required
0 - 2 years of Healthcare experience or related, with specific knowledge of and experience with navigating community resources
Strong oral and written communication skills
Detail-oriented
Strong organizational and time management skills
Proficient with PCs and Microsoft Office applications

Responsibilities

Identifies and refers patients and families to appropriate community social service agencies (e.g., emergency food, housing, shelter)
Develops and maintains effective relationships to obtain Medicare and Medicaid Insurance Assistance (non-commercial)
Coordinates pharmacy benefits and prescription assistance programs
Assists with transportation referrals, authorizations, and re-certifications
Collaborates with local offices as directed by the MSW
Reviews and complies with the Code of Business Conduct, company policies, local, state, and federal laws and regulations
Assists with various projects as assigned by the direct supervisor
Provides outstanding customer service to all internal and external customers
Drives the company culture through values and customer service standards

Skills

Key technologies and capabilities for this role

Microsoft OfficeCommunication SkillsOrganizational SkillsTime ManagementResource NavigationInsurance AssistanceMedicareMedicaidCustomer Service

Questions & Answers

Common questions about this position

What is the salary for the Patient Resource Navigator position?

This information is not specified in the job description.

Is this Patient Resource Navigator role remote, onsite, or hybrid?

The location type varies and could be onsite, remote, or hybrid, but specific details are missing.

What skills are required for the Patient Resource Navigator role?

Required skills include strong oral and written communication, detail-oriented mindset, strong organizational and time management skills, and proficiency with PCs and Microsoft Office applications.

What is the company culture like at Fresenius Medical Care for this role?

The role involves driving the company culture through values and customer service standards, with an emphasis on providing outstanding customer service to internal and external customers.

What education and experience are needed to be a strong candidate for Patient Resource Navigator?

A Bachelor’s Degree in Social Work (BSW) is required, along with 0-2 years of healthcare experience or related field, and specific knowledge of navigating community resources.

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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