[Remote] Patient Engagement Associate at Imagine Pediatrics

Houston, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

High School diploma or equivalent required
Minimum of one (1) year of experience working in an outreach, customer service, or call center environment where an outbound communication role was primarily performed
Bilingual Spanish strongly preferred

Responsibilities

Utilize telephonic outreach and engagement strategies to contact families and walk them through the process of successfully downloading the Imagine app and scheduling an enrollment visit
Effectively communicate Imagine services and overcome parent/family objections
Represent Imagine Pediatrics to parents and families of medically complex children
In coordination with Local Outreach Team, support telephonic outreach to non-engaged and engaged patients
Leverage reporting and dashboards to prioritize telephonic outreach to prospective members
Successfully meet and/or exceed engagement monthly targets

Skills

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees