Patient Care Assistant at Fresenius Medical Care

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Dialysis, Home TherapiesIndustries

Requirements

Ability to pass Ishihara's Color Blindness test (reasonable accommodations considered)
Frequent, prolonged periods in front of a computer and phone work
Frequent, prolonged standing and ability to bend over
Push/pull equipment up to 15 pounds
Lift/lower solutions up to 30 lbs. frequently and up to 40 lbs. occasionally (as high as 5 feet, with two-person assist)
Work in health care facility environment with potential exposure to infectious/contagious diseases, moderate noise, and air temperature control

Responsibilities

Assist with administrative duties related to patient appointments
Greet new and existing patients and notify Patient Care Team of arrival
Schedule appointments (including for access placement/removal) and make reminder calls
Answer home therapy program calls and follow up on voicemails with care team
Coordinate transportation assistance as needed
Prepare room/space for patient arrival, ensuring cleanliness and compliance with Infection Control standards
Place supply orders and follow up on patient-related orders
Prepare items for patients, including education materials and lab supplies
Track extension set changes, vaccine due dates, hospitalizations, transplant referrals, and follow-ups
Ensure patients’ records are available for review
Assist patients to/from waiting area
Obtain height, weight, and vital signs
Perform venipunctures for laboratory testing and process lab samples
Follow up on referrals and additional appointments
Document patient information
Maintain record and supply rooms: file/upload records, store documents, track transfer set changes, Kt/Vs, CIA, POC home visits, vaccines, hospitalizations, infections, monthly education, MD/employee certifications/licensures/annual skills, medical record retention checklist, transplantation-lab collecting/tracking
Check for expired medications, lab tubes, and supplies
Count and order nonprescription supplies; assist in ordering supplies including medications
Review and comply with Code of Business Conduct, company policies, and laws/regulations
Keep assigned areas cleaned and stocked
Assure confidentiality of patient information and medical records
Participate as part of Care Team Hub and other assigned duties

Skills

Patient Scheduling

Vital Signs

Venipuncture

Lab Sample Processing

Patient Records

Administrative Support

Infection Control

Appointment Coordination

Transportation Coordination

Supply Management

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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