Patient Access Admissions Nurse at Crestwood Behavioral Health

Oconomowoc, Wisconsin, United States

Crestwood Behavioral Health Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Behavioral Health, HealthcareIndustries

Requirements

  • Working knowledge of insurance, bed status, program availability, callbacks with recommendations, and all other duties as assigned within scope of practice
  • Awareness of census and program availability throughout the system
  • Working knowledge of the levels of care and programs offered throughout the system
  • Understanding of program-specific admission criteria
  • Adherence to the Nursing department and Hospital’s standards of nursing practice and standards of patient care
  • Attendance at 100% of required in-services, as scheduled
  • Participation in continuing education and in-service programs to increase clinical competence and meet professional needs and goals
  • Active participation on committees and attendance at designated meetings
  • Development of goals and objectives for professional growth and discussion with Patient Access supervisor
  • Regular discussion of progress toward work improvement goals with Patient Access supervisor

Responsibilities

  • Participate in the screening of people requesting services
  • Identify potential care needs that require nursing review (e.g., clinical disease management, specific profiles like older adults or cognitive/developmental delays, medical equipment, ongoing therapy needs, eating disorders, addictions, medical conditions)
  • Assure that care screenings, stabilization, and transfers from admissions are delivered according to EMTALA and associated regulatory requirements
  • Provide clinical resources to admission staff
  • Plan appropriately for a patient to access care
  • Collaborate and communicate with intake team members, unit/program team members, and medical staff to plan for incoming admissions (e.g., review of medical records, participating in pre-admission special staffings)
  • Coordinate and support transfers from one facility to Rogers (including ER transfers and admitted patients) by working through complex medical situations, completing timely nurse to nurse reviews, and collaborating with medical team for accommodation of admission
  • Communicate directly with patient/family for care coordination needs
  • Act as an advocate for patients, ensuring they are well-informed of treatment options and assisting with access to support their well-being, while remaining sensitive to individual patient/family stressors
  • Use knowledge of patient rights and responsibilities to protect patient’s privacy and confidentiality
  • Engage in case management type tasks to follow cases through to becoming eligible for admission into a Rogers program
  • Complete other admission procedures as needed within the department
  • Help with census management
  • Assist with a review of clinical declines as needed
  • Assist with gaining access to care within the system based on program availability
  • Assist with bed assignment and interface with unit re: physician assignments or bed/room changes, no roommate orders, etc
  • Carry out nursing functions related to patient access to care, staff operations, and department organization
  • Contribute to Nursing and Hospital functions through active participation on committees and attendance at designated meetings
  • Serve as a role model for peers and as a mentor for team members in admissions department, ensuring effective use of communication, teaching, and leadership skills
  • Participate in projects, tasks, and continuing education opportunities to improve professional skills and unit/department systems
  • Take initiative to develop professional skills through continuing education
  • Seek out projects and/or extra tasks to complete, based upon the needs of the department or the immediate shift
  • Promote department goals as well as the mission of the hospital, communicate goals to fellow staff members, and demonstrate measurable goal achievement
  • Maintain department policies and procedures, including requirements and guidelines from external agencies (i.e., JCAHO, state)

Skills

Nursing
Patient Screening
Clinical Assessment
EMTALA Compliance
Disease Management
Case Management
Patient Advocacy
Care Coordination
Medical Records Review
Insurance Knowledge

Crestwood Behavioral Health

Provides tailored mental health services in California

About Crestwood Behavioral Health

Crestwood Behavioral Health, known for its tailored mental health services throughout California, cultivates a supportive and adaptive work environment. The company is distinguished by its accreditation from CARF, underscoring its commitment to maintaining high standards in mental health care and flexibility in addressing diverse needs. Working at Crest sheath offers a unique opportunity to engage in meaningful, recovery-oriented work in a growing field, ensuring personal and professional growth.

520 Capitol Mall #800, Sacramento, CA 95814, USAHeadquarters
1968Year Founded
VENTURE_UNKNOWNCompany Stage
501-1,000Employees

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