Partner Success Manager at Acronis

Israel

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining a high level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills
Collaborative, team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision

Responsibilities

Guide each partner through onboarding and enablement phases, providing all necessary knowledge, resources, and tools
Lead regular activities with partners, including business planning, discovering new opportunities, progress tracking, and ensuring goal achievement
Provide daily support to partners in business and technology development
Enable partners to sell Acronis services to their existing customer base, attract new customers, and help retain current customers
Enhance partner satisfaction by acting as a trusted advisor and the single point of contact throughout the entire partner lifecycle
Make every effort to minimize churn and retain partners
Drive successful upsell and cross-sell initiatives with partners to increase the attachment rate of new services
Collaborate with all relevant departments at Acronis, including Solution Engineers, Support, Sales Enablement, and Product Management
Know Acronis products, understand Acronis’ key competitors and effectively communicate the unique differentiators ("kill points") of our products and solutions
Manage relationships with existing MSP partners in Israel to ensure high-quality support, foster their growth, and drive incremental revenue through effective use of advanced solution packages

Skills

Key technologies and capabilities for this role

Partner ManagementOnboardingBusiness PlanningOpportunity DiscoveryProgress TrackingSales EnablementCustomer RetentionUpsellCross-sellChurn ReductionMSP SupportRelationship Management

Questions & Answers

Common questions about this position

What experience is required for the Partner Success Manager role?

Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required, along with strong internal customer focus, discipline, communication skills, organizational abilities, and a collaborative team-player attitude.

Is this Partner Success Manager position remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What is the company culture like at Acronis for this role?

The culture emphasizes teamwork across departments, high impact in a fast-paced environment, and collaboration with an 'awesome crew' while supercharging partner success.

How should I apply for the Partner Success Manager position?

Please submit your resume and application in English to apply.

Acronis

Data protection and cybersecurity solutions provider

About Acronis

Acronis provides a range of solutions that combine data protection and cybersecurity to address various challenges related to safety, accessibility, privacy, authenticity, and security. Their products include antivirus software, backup services, disaster recovery options, and endpoint protection management. Acronis also utilizes AI-based antimalware and blockchain technology for data authentication, ensuring that data, applications, and systems are protected in any environment. What sets Acronis apart from its competitors is its comprehensive approach to cyber protection, which integrates multiple aspects of data security into a single platform. The company's goal is to ensure that users can trust their data is safe and accessible, while also maintaining privacy and authenticity.

Schaffhausen, SwitzerlandHeadquarters

2003Year Founded

$640.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, &vision insurance plans

Life Insurance, STD and LTD policies

401(k) retirement plan and company match

Corporate rates and discounts

Competitive package

Flexible working hours

3+ weeks of PTO and 10 paid holidays

Smart casual dress code

Free snacks and drinks

Office social events

Risks

Emerging cybersecurity firms with lower costs may erode Acronis's market share.

Rapid AI-driven cyber threats require costly updates to Acronis's defenses.

Geopolitical risks may affect Acronis's expansion into new markets like Bangladesh.

Differentiation

Acronis integrates cybersecurity and data protection, addressing SAPAS challenges comprehensively.

The company uses AI-based antimalware and blockchain for advanced data authentication.

Acronis offers flexible deployment models for service providers and IT professionals.

Upsides

Growing demand for integrated cybersecurity solutions boosts Acronis's market potential.

Expansion of global cybersecurity market offers significant growth opportunities for Acronis.

Acronis's partnerships in sports highlight niche market opportunities.

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