Zoom

Partner Solution Engineer

South Africa

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Unified Communications, UCaaS, VoIPIndustries

Partner Solution Engineer - MEA Region

Employment Type: Full time

What You Can Expect

  • Zoom is looking for a Partner Solution Engineer to support the MEA region.
  • The ideal Partner SE is passionate about our Zoom products and can act as the partner’s trusted advisor / technical consultant.
  • This individual will work with Partners to help create the customer’s true UCaaS platform.

About the Team

  • The Zoom sales team is a dynamic force driving the company's success.
  • With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide.
  • Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What We’re Looking For

  • Have experience in a customer / partner focused sales engineering role
  • Have experience in the unified communications industry
  • Have excellent technical skills and communication skills, able to share knowledge with all levels of customers
  • Be experienced in Voice, Video, Contact Center, VOIP network architecture and technology such as SIP and others
  • Have experience in training on technical solutions
  • Have experience with one or more UCaaS vendors, such as Microsoft, Cisco, Ringcentral
  • Be fluent in Arabic
  • Have the ability to communicate and empathize with all levels of customers - executives, end-users, developers

Arabic Job Post

مهندس حلول الشركاء

ما يمكن أن تتوقعه

  • تبحث Zoom عن مهندس حلول شريك لدعم منطقة الشرق الأوسط وأفريقيا.
  • الشريك المثالي SE متحمس لمنتجات Zoom الخاصة بنا ويمكنه العمل كمستشار موثوق/مستشار فني للشريك.
  • سيعمل هذا الشخص مع الشركاء للمساعدة في إنشاء منصة UCaaS الحقيقية للعميل.

حول الفريق

  • يعد فريق مبيعات Zoom قوة ديناميكية تقود نجاح الشركة.
  • مع التركيز على تقديم حلول اتصالات متطورة للعملاء في جميع القطاعات، يتفاعل الفريق بشغف مع العملاء في جميع أنحاء العالم.
  • من خلال الشراكات الاستراتيجية والنهج الذي يركز على العملاء، يلعبون دورًا محوريًا في توسيع الحضور العالمي لـ Zoom وضمان تسخير الشركات للإمكانات الكاملة للتعاون الافتراضي.

ما نبحث عنه

  • لديك خبرة في دور هندسة المبيعات الذي يركز على العميل/الشريك
  • لديك خبرة في صناعة الاتصالات الموحدة
  • لديك مهارات تقنية ممتازة ومهارات اتصال، قادرة على مشاركة المعرفة مع جميع مستويات العملاء
  • كن خبيرًا في الصوت والفيديو ومركز الاتصال وبنية شبكة VOIP والتكنولوجيا مثل SIP وغيره
  • لديك خبرة في التدريب على الحلول التقنية
  • تمتع بالخبرة مع واحد أو أكثر من موردي UCaaS، مثل ميكروسوفت وسيسكو ورينغسنتر
  • الإجادة اللغة العربية
  • لديهم القدرة على التواصل والتعاطف مع جميع مستويات العملاء - المديرين التنفيذيين والمستخدمين النهائيين والمطورين

Ways of Working

  • Our structured hybrid approach is centered around our offices and remote work environments.
  • The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

  • As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

  • Zoomies help people stay connected so they can get more done together.
  • We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
  • We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
  • Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

  • At Zoom, we believe great work happens when people feel supported and empowered.
  • We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
  • If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

Skills

Unified Communications
UCaaS
Voice
Video
Contact Center
VoIP
SIP
Technical Consulting
Sales Engineering
Arabic

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters
2013Year Founded
$144.5MTotal Funding
IPOCompany Stage
Enterprise Software, Education, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hybrid Work Options
Flexible Work Hours
Stock Options
Company Equity
Paid Vacation
Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.
Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.
Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.
The platform supports diverse needs, including remote work, education, and telehealth.
Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.
The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.
Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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