Partner Account Manager - Orange County, CA at Luna Physical Therapy

California, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Physical TherapyIndustries

Requirements

5+ years related sales experience
Healthcare experience with strong preference for clinical background (PT, PTA, OT, RN, ATC)
Experience with email campaigns and other marketing methods
Results driven with an eagerness to succeed and appreciation for Luna's strong position in the market place
Excellent verbal/written communication skills
Valid and current driver's license
Proficient in G-Suite, HubSpot experience a plus

Responsibilities

Acts as the 'face' of Luna in a region and applies field sales knowledge to complete a wide range of tasks
Proactively communicates with high volume potential providers to ensure Luna's success and problem solves
Oversees and manages 3+ markets and focuses on key partners to grow sales
Collaborates closely with PRM partners to grow territory
Utilizes various business development practices to grow the region by working with partners to increase awareness amongst physicians and clinical practices
Manages high-volume partner accounts by identifying key opportunities for growth and executing against the plan
Builds and maintains relationships with physicians and office personnel via effective and professional communication methods
Achieves HVA physicians and accounts and implements the HVA process as needed
Encourages physicians and their team to refer patients to Luna by creating trust and belief in the Luna model, and providing excellent customer service
Schedules and performs virtual and in person briefings with physician teams to introduce them to the Luna process and develop successful working relationships
Analyzes regional data and innovates new processes to increase patient volume
Maintains orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications
Collaborates effectively and openly with Luna employees, specifically internal key stakeholders, and contributes respectfully, professionally, and kindly to the Luna team
Meets or exceeds monthly productivity and results-based goals
Always maintains a resilient, determined attitude

Skills

Key technologies and capabilities for this role

Field SalesBusiness DevelopmentRelationship BuildingAccount ManagementSales GrowthProvider OutreachProblem SolvingClient Interaction

Questions & Answers

Common questions about this position

Is this a remote position or does it require travel?

This is not a remote role; PAMs spend the majority of their time in the field traveling to meet with clients, nurture relationships, and expand the company's client base in the assigned markets.

What are the key responsibilities of the Partner Account Manager?

The role involves acting as the face of Luna in the region, educating physicians to obtain patient referrals, building relationships through outreach, managing high-volume partner accounts, achieving sales goals, and analyzing data to increase patient volume.

What skills or experience are needed for this role?

Candidates need field sales experience, problem-solving skills, ability to interact with executive-level clients, and expertise in building relationships with physicians through proactive communication and business development practices.

What is the geographic focus for this position?

The role is based in Orange County, CA, overseeing and managing 3+ markets as the regional face of Luna for assigned markets.

What makes a strong candidate for the Partner Account Manager role?

Strong candidates have field sales experience, problem-solving abilities, skills in relationship-building with physicians and executives, and a proactive approach to driving sales growth and managing multiple markets.

Luna Physical Therapy

Home-based personalized physical therapy services

About Luna Physical Therapy

Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients without extra costs. They also bring all necessary equipment to the patient's home and offer flexible appointment times throughout the week, catering to busy schedules. Luna stands out from competitors by emphasizing convenience, personalized care, and a focus on home healthcare.

Menlo Park, CaliforniaHeadquarters

2018Year Founded

$59MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

501-1,000Employees

Risks

Increased competition from other in-home healthcare providers may dilute Luna's market share.

Reliance on insurance billing poses risks if reimbursement rates change unfavorably.

Rapid expansion may challenge Luna's ability to maintain quality care and satisfaction.

Differentiation

Luna offers personalized in-home physical therapy, unlike traditional facility-based services.

Luna's therapists are licensed, board-certified, and average over 10 years of experience.

Luna's AI division enhances patient care with Auto Charting and scheduling chatbots.

Upsides

Luna's partnerships with health systems expand access to in-home therapy services.

Luna's new clinical programs reduce MSK care costs and improve patient outcomes.

High patient satisfaction and rapid expansion position Luna as a market leader.

Land your dream remote job 3x faster with AI

Try Jobo Free