Part Time Teller, Barrington, RI at Santander

Barrington, Illinois, United States

Santander Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • High school diploma, GED, or equivalent work experience - Required
  • 6+ Months Cash Handling experience - Required
  • 6+ Months Demonstrated customer service experience - Required
  • Excellent customer service skills and a passion for helping others
  • Ability to identify and escalate concerns of risk to appropriate channels
  • Ability to follow directions, policies, and procedures
  • Effective listening and communication skills
  • Comfortable in using digital tools and technology to enhance customer engagement
  • Energetic, organized and able to multi-task in a fast-paced, changing environment
  • Understands the necessity and value of accuracy and attention to detail
  • Computer proficiency and basic math skills
  • Ability to work branch hours, which can include weekends and evenings

Responsibilities

  • Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs
  • Process transactions, including deposits, withdrawals, and transfers
  • Handle cash and maintain accurate cash drawer balances
  • Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations
  • Recognize opportunities and cross-sell bank products to deepen customer relationships
  • Engage customers and leverage digital tools to educate them on self-service options
  • Assist with custodianship, audits, and other operational tasks
  • Maintain a clean and organized work area, to create a welcoming environment for customers
  • Responsibilities may extend to supporting nearby branch locations based on business necessity

Skills

Customer Service
Transaction Processing
Cash Handling
Fraud Prevention
Cross-Selling
Compliance
Risk Management
Digital Tools

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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