Part-Time Ambassador at Everlane

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, FashionIndustries

Requirements

16 years of age or older
Minimum of 12 hours of availability per week, including nights, weekends, and holidays
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds
Ability to regularly stand and move around all areas of the store and be accessible to customers
Experience in retail, sales, or the service industry (preferred)
Passion for helping others and being part of a team (preferred)
Ability to multi-task and pivot quickly in a fast-paced environment (preferred)
Exceptional communication skills and comfort receiving feedback (preferred)
Ambition to learn and grow from others (preferred)
Fan of Everlane, its product, and values (preferred)

Responsibilities

Use curiosity to gain strong customer understanding and deliver customer-centric solutions that exceed expectations
Take on opportunities and challenges with urgency, high energy, pride in work, and ownership of performance
Foster emotional and social connection within the store environment and community, recognizing diverse perspectives
Take accountability for personal presentation and emotions to create a positive environment
Leverage product knowledge to actively sell, style products, and offer fit advice
Introduce and educate customers about the brand’s mission, values, and ethos
Maintain a customer-first mindset when working with customers
Show up to shifts on time with a can-do attitude
Be flexible during shifts to work in multiple zones while effectively communicating with the team
Process purchases, returns, and exchanges
Keep the store clean, tidy, and maintain store presentation
Process, organize, and prepare inventory
Restock sales floor throughout the day

Skills

Key technologies and capabilities for this role

customer serviceproduct knowledgesalesstylingteamworkbrand advocacycustomer engagement

Questions & Answers

Common questions about this position

Is this a part-time position?

Yes, this is a part-time role as indicated by the job title.

What are the minimum age and availability requirements?

You must be 16 years of age or older and have a minimum of 12 hours of availability.

What skills or experiences are preferred for this role?

Preferred qualifications include experience in retail, sales or the service industry, passion for helping others and teamwork, ability to multi-task in a fast-paced environment, exceptional communication skills, and ambition to learn and grow.

What are some daily responsibilities of an Ambassador?

Daily tasks include leveraging product knowledge to sell and style products, educating customers on the brand's mission, maintaining a customer-first mindset, showing up on time, working flexibly across zones, processing transactions, keeping the store clean, and managing inventory.

What is the company culture like at Everlane?

Everlane fosters a positive, team-oriented environment that values optimism, enthusiasm, emotional and social connections, different perspectives, customer focus, and passion for the brand's mission of ethical and sustainable practices.

Everlane

Ethically produced clothing and accessories

About Everlane

Everlane focuses on producing clothing and accessories that are made ethically. The company collaborates with factories around the world that follow fair labor practices and uses materials that are sustainably sourced. Everlane stands out from its competitors by being transparent about the true cost of each product, allowing customers to understand what they are paying for. This approach appeals to consumers who care about the environment and want to make responsible purchasing decisions. The goal of Everlane is to provide high-quality fashion options while promoting ethical production and sustainability.

San Francisco, CaliforniaHeadquarters

2011Year Founded

$83.8MTotal Funding

DEBTCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Recent layoffs may indicate financial instability or strategic challenges.

Past allegations of greenwashing could impact Everlane's brand reputation.

High return costs could erode Everlane's profit margins.

Differentiation

Everlane emphasizes transparency by sharing the true cost of every product.

The company partners with ethical factories to ensure fair labor practices.

Everlane uses high-quality, sustainably sourced materials for its apparel.

Upsides

Increased demand for sustainable fashion boosts Everlane's market potential.

AI-driven eCommerce solutions enhance Everlane's direct-to-consumer model.

Strategic partnerships, like with Marques' Almeida, expand Everlane's market reach.

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