Regular, predictable, full attendance is an essential function of this job
Responsibilities
Stocks, rotates, and stores general merchandise and/or food
Ensures that all merchandise is fully stocked
Maintains display signage for all products; creates labels and/or applies merchandise sales tags to items; ensures all product labels and price tags are clear and visible
Handles damaged goods and spoiled products in accordance with company policies and procedures
Ensures the club is neat, clean, and organized; performs general housekeeping duties, including removing trash and cardboard from the club
Maintains all club policies and procedures
Performs other duties as assigned, including working in other departments as needed
Carry out job functions and responsibilities as assigned; support the application of club policies, procedures, and compliance
Acts with honesty and integrity; leads with the member in mind to address all concerns and escalate as appropriate
Ensures a safe and positive environment for members and team members; embraces inclusion and diversity; works collaboratively and respectfully as a team to achieve goals
Delivers service excellence through all points of contact; resolves and deescalates member concerns; commits to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Works as a team to deliver GOLD club standards daily (Grand opening look; all items stocked and promotional plans executed; maintains visible accurate signage; clean and organized inside and out)
Understands how to access and read production and/or financial performance reporting for the department; sees the connection between consistent execution and positive business impact