Order to Cash Operations Specialist at Accenture

Gurugram, Haryana, India

Accenture Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Professional Services, Finance OperationsIndustries

Requirements

  • Any Graduation
  • 7 to 11 years of experience
  • Good communication skills along with good O2C (Order to Cash) knowledge
  • Experienced in handling US clients
  • Well experienced in team handling
  • Rich experience in order management including claims, returns, complaints management, and customer care support
  • Rich knowledge on SAP and Salesforce
  • Skill in Order to Cash - Order Management

Responsibilities

  • Analysis and solving of moderately complex problems
  • Create new solutions, leveraging and, where needed, adapting existing methods and procedures
  • Understand the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction with direct supervisor; interact with peers and/or management levels at a client and/or within Accenture
  • Guidance provided when determining methods and procedures on new assignments
  • Decisions impact the team in which they reside
  • Manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Assess, design, build and implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing
  • Good understanding of cash applications, applying unapplied cash, reconciliation of suspense account in cash application, and processing from payment receipt to finalization
  • Work in rotational shifts (may be required)

Skills

Order to Cash
Order Management
Cash Application
Reconciliation
Invoice Matching
Billing Processes
Working Capital Optimization
Financial Settlement
Order Fulfillment
Suspense Account

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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