Order to Cash Operations Specialist at Accenture

Gurugram, Haryana, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Professional Services, Finance OperationsIndustries

Requirements

Any Graduation
7 to 11 years of experience
Good communication skills along with good O2C (Order to Cash) knowledge
Experienced in handling US clients
Well experienced in team handling
Rich experience in order management including claims, returns, complaints management, and customer care support
Rich knowledge on SAP and Salesforce
Skill in Order to Cash - Order Management

Responsibilities

Analysis and solving of moderately complex problems
Create new solutions, leveraging and, where needed, adapting existing methods and procedures
Understand the strategic direction set by senior management as it relates to team goals
Primary upward interaction with direct supervisor; interact with peers and/or management levels at a client and/or within Accenture
Guidance provided when determining methods and procedures on new assignments
Decisions impact the team in which they reside
Manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Assess, design, build and implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing
Good understanding of cash applications, applying unapplied cash, reconciliation of suspense account in cash application, and processing from payment receipt to finalization
Work in rotational shifts (may be required)

Skills

Key technologies and capabilities for this role

Order to CashOrder ManagementCash ApplicationReconciliationInvoice MatchingBilling ProcessesWorking Capital OptimizationFinancial SettlementOrder FulfillmentSuspense Account

Questions & Answers

Common questions about this position

What experience level is required for this Order to Cash Operations Specialist role?

The role requires 7 to 11 years of experience.

What are the key skills needed for this position?

Candidates need good communication skills, O2C knowledge, experience handling US clients, team handling, order management including claims, returns, complaints management, customer care support, and rich knowledge of SAP and Salesforce.

What qualifications are needed for this role?

Any Graduation is required.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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