Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise, using handheld scanner to verify counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Ability to act with honesty, integrity, and member focus, escalating concerns as appropriate
Ability to ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively as a team, move with speed and agility, innovate, adapt, and maintain a friendly positive attitude
Understanding of production and/or financial performance reporting for the department
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) and GAA
Ability to maintain a clean and organized environment in the OMNI Space, including bin storage organization and regular cleaning based on gold and safety standards
Ability to deliver service excellence, resolve and deescalate member concerns
Responsibilities
Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor
Use handheld scanner (RF) device to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment
Carry out job functions and responsibilities as assigned
Support flawless execution, accountability, and team goals
Work as a team to deliver GOLD club standards daily, including Grand Opening Look
Maintain clean and organized OMNI Space, bin storage, and ensure regular cleaning per safety standards