Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise, using handheld scanner to verify counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Commitment to club policies, procedures, and compliance
Acts with honesty, integrity, and member focus; escalates concerns as appropriate
Ensures safe and positive environment; embraces inclusion and diversity
Works collaboratively as a team with speed, agility, innovation, and positive attitude
Delivers service excellence, resolves member concerns, adheres to GOLD Member Standards (Greet, Anticipate, Appreciate; Fast, Friendly Full, Fresh, Clean)
Maintains GOLD club standards, including Grand Opening Look daily
Keeps clean and organized environment in OMNI Space; organizes and cleans storage bins per gold and safety standards
Understands production and financial performance reporting for the department
Responsibilities
Process member purchases quickly, courteously, and friendly by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor
Use handheld scanner (RF) to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment
Carry out job functions and responsibilities as assigned
Support flawless execution and accountability
Lead with member in mind to address concerns
Work as a team to achieve goals and deliver GOLD club standards daily