GRC Subject Matter Expert, GTM - EMEA
VantaSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Part TimeJob Type
UnknownVisa
Optical, Retail, HealthcareIndustries
Requirements
- Fully qualified optometrist registered with the GOC
- Registered performer with your NHS area team or health board
- MECs or WECs accredited (or willing to gain accreditation within 12 months of joining Asda – funded and supported by us)
- On track to meet the statutory points requirement for CPD
- Able to use clinical skills and passion for the role to deliver a memorable customer experience
- Passionate about developing new patient services and shaping the culture of the department
Responsibilities
- Deliver high quality patient care, putting customers first
- Screen patients
- Provide treatment and monitoring of minor eye conditions under NHS extended service contracts
- Coach and train the wider team
- Help maintain standards in the department
- Work in partnership with an Optical Manager (qualified Dispensing Optician) to combine clinical and operational excellence
- Support with coaching, training, and developing new patient services to meet customer needs
Skills
Optometry
Patient Screening
Eye Conditions Treatment
Team Coaching
Clinical Skills
CPD
NHS Services
Patient Care
Ada
Automates customer service with AI chatbots
About Ada
Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.
Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees
Risks
Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.
Differentiation
Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.
Upsides
Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.
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