Ophthalmic Technician Supervisor at KMA Human Resources Consulting

Lewiston, Maine, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, OphthalmologyIndustries

Requirements

High school diploma or equivalent required; additional certification in ophthalmic/optometric assisting strongly preferred
Prior experience as an ophthalmic or optometric technician required
Supervisory or leadership experience in a clinical environment preferred
Strong understanding of ophthalmic/optometric procedures, diagnostic testing, and equipment
Excellent interpersonal, communication, and conflict-resolution skills
Highly organized, detail-oriented, and able to prioritize in a fast-paced environment
Proficiency with Electronic Health Record (EHR) systems preferred; strong Windows computer skills required

Responsibilities

Supervise ophthalmic/optometric technicians and support staff in daily clinical operations, assigning tasks, monitor workflow, and ensure staff coverage throughout the clinic
Provide ongoing coaching, support, and performance feedback to staff
Participate in hiring, onboarding, and disciplinary processes as needed
Train staff on clinical procedures, equipment use, safety protocols, and patient interaction standards
Ensure staff maintain required competencies and certifications
Oversee pre-testing procedures, diagnostic testing, and clinical support activities to ensure accuracy and consistency
Ensure all clinical protocols are followed and updated as needed
Monitor and support workflow efficiency to reduce patient wait times and provider downtime
Maintain compliance with regulatory guidelines, infection control standards, and clinic policies
Conduct periodic audits of technician performance, documentation accuracy, and equipment maintenance
Ensure all ophthalmic equipment is properly cleaned, calibrated, and maintained
Monitor inventory of supplies and medications, ensuring appropriate stock levels
Assist with patient questions, concerns, or escalations in a professional and supportive manner and promote a positive patient experience
Communicate clearly with providers regarding patient flow, staffing needs, and operational updates

Skills

Key technologies and capabilities for this role

Ophthalmic TechnicianOptometric AssistingSupervisory ExperienceEHR SystemsWindowsDiagnostic TestingClinical ProtocolsPatient Care

Questions & Answers

Common questions about this position

What is the pay for this Ophthalmic Technician Supervisor position?

Pay is up to $30 per hour, based on experience.

Is this a remote position, or where is it located?

This is an on-site position at Riverside Eye Center in Lewiston, Maine.

What skills and experience are required for this role?

Requirements include prior experience as an ophthalmic or optometric technician, strong understanding of ophthalmic/optometric procedures and equipment, excellent interpersonal and communication skills, and strong Windows computer skills; supervisory experience and EHR proficiency are preferred.

What is the work environment like at Riverside Eye Center?

It's a supportive, team-oriented workplace that values your contributions, with day shifts and no weekends.

What benefits are offered for this position?

Benefits include medical and dental options, no cost eye care, PTO, 9 paid holidays, 1 paid volunteer day, paid parking, and ongoing opportunities for professional growth and education.

KMA Human Resources Consulting

HR consulting and talent management services

About KMA Human Resources Consulting

KMA Human Resources Consulting offers professional HR consulting, recruiting, and compensation services, specializing in compliance, employee development, and talent management for businesses in New England. Their experienced team provides sound HR advice in employee relations, engagement, performance, and workforce training with a customized approach to fit clients' requirements and budget.

251 US-1, Falmouth, ME 04105, USAHeadquarters

2007Year Founded

VENTURE_UNKNOWNCompany Stage

ConsultingIndustries

51-200Employees