Operations Supervisor - Pest Control at Triumvirate Environmental

South Bend, Indiana, United States

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$50,000 – $65,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pest Control, Environmental ServicesIndustries

Requirements

Excellent verbal, written, and communication skills
Interpersonal and collaboration skills
Strong analytical and problem-solving skills
Ability to analyze information and think systematically
Strong ability to lead and manage a team
Proficient with Google Drive functions or related software
A US driver’s license valid for a minimum of 3 years
A clean driving record (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years)
Ability to pass a drug test and background check
Ability to obtain and maintain all license/certificates as required by federal, state, and local regulations

Responsibilities

Responsible for customer retention, employee retention, and improving customer revenue for assigned team
Meet requirements for personal service production
Continually monitor and balance labor utilization with production to optimize overall efficiencies
Manage payroll for all Service Professionals and Lead Service Professionals within the team
Strive to achieve high operational efficiency and effective labor management
Ensure growth and success of areas by delivering safe and efficient quality services
Execute plans for improvement of deficiencies identified by leadership and report progress
Meet KPI standards
Create a positive atmosphere of learning and growth for all Service Professionals
Actively seek opportunities to develop, improve, and innovate self and team
Set and manage goals with Lead Service Professionals and Service Professionals using performance dashboards and tools
Review Service Professional performance metrics with the Operations Manager
Manage, maintain, and ensure delivery of high-level service quality from Service Professionals
Deliver excellent customer service to potential and existing customers
Perform pest control services at scheduled appointments and ensure route completion
Collaborate with Operations Manager and Regional Trainer to support service standards in the field
Remain compliant with state and federal laws, regulations, and licensing
Obtain local and state licensing

Skills

Team Leadership

Operations Management

Customer Retention

Employee Retention

Labor Utilization

Payroll Management

KPI Standards

Performance Metrics

Service Delivery

Employee Development

Triumvirate Environmental

Provides sustainable environmental solutions and waste management

About Triumvirate Environmental

Triumvirate Environmental provides sustainable environmental solutions primarily in waste management, disposal, and compliance for sectors such as Life Sciences, Healthcare, Education, and Industrial. Their services include hazardous waste disposal, environmental health and safety consulting, lab facility services, and emergency response. By tailoring their offerings to meet the specific needs of each client, they help organizations reduce waste, save money, and maintain compliance with regulations. Triumvirate distinguishes itself from competitors through its strong focus on employee development and customer satisfaction, ensuring high-quality service delivery. The company's goal is to exceed stakeholder expectations and foster long-term relationships while promoting a safer and more sustainable environment.

Somerville, MassachusettsHeadquarters

1988Year Founded

$9MTotal Funding

DEBT_PPCompany Stage

Consulting, Industrial & Manufacturing, Social Impact, Education, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Professional Development Budget

Relocation Assistance

Employee Discounts

Risks

Emerging startups with innovative technologies threaten Triumvirate's market share.

Rising compliance costs in healthcare may impact Triumvirate's profitability.

Digital transformation in waste management could outpace traditional service providers like Triumvirate.

Differentiation

Triumvirate offers tailored environmental solutions for healthcare, education, and industrial sectors.

The company excels in hazardous waste disposal and EHS consulting services.

Triumvirate's commitment to employee development enhances service quality and client satisfaction.

Upsides

Rising demand for sustainable waste management in healthcare boosts Triumvirate's market potential.

Educational institutions' zero-waste initiatives create new opportunities for specialized services.

Advancements in hazardous waste recycling technologies improve cost efficiency for clients.

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