OPERATIONS SPECIALIST, OPERATIONS at S&P Global

Gurugram, Haryana, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial ServicesIndustries

Requirements

Develop understanding of and expertise on Regulatory and Compliance space, especially FATCA, CRS, etc. and for buyside and sell side platforms
Develop understanding of custom reporting, related projects along with valuable skills on building client relationships
Getting to learn In Demand tools/softwares like: Advanced excel, PostgreSQL, Audit Command Language, Macros/VBA, Python, GenAI Tools
Becoming proficient in supporting Tax Utility clients’ (buyside and sell-side firms) requirements on one or more products
Become highly skilled in understanding and maintaining Operational Processes
Develop a thorough understanding of [incomplete in JD]

Responsibilities

Query and Analyze system data, integrate client data using the data analysis program “Diligent High Bond ACL”, to automate recurring projects often working with technical teams (product development, programming and reporting)
Taking up of projects that specifically involve making custom reports, writing queries in PSQL, VBA or ACL (Audit command Language)
Taking up new and upcoming data analysis related projects, working on them proactively and conducting training sessions for other teammates
Taking initiatives on projects that involve automating current processes using Large Language Models, Python or VBA codes
Taking up projects and delivering them within the set timelines. Further taking up responsibility of processes, leading them and increase their operational efficiency
Become proficient in supporting Tax Utility clients’ (buyside and sell-side firms) requirements on one or more products. This includes setting up accounts and users’ access, running reports, outreaches, demo calls, supporting clients on their regulatory and compliance needs and mapping entities
Become highly skilled in understanding and maintaining Operational Processes, including assisting peers and leadership with creating SOPs, UAT testing and implementing a quality control review of operational activities
Ensure all customers receive first class service consistent with S&P Global’s expectations including but not limited to identifying and resolving client issues, following up with clients based off SLAs, assisting with ad hoc projects and answering customer inquiries
Cultivate, foster, and manage relationships with internal clients
Work with business partners to validate the integrity of data and documents maintained for all Regulatory and Compliance platforms

Skills

Excel

PostgreSQL

Audit Command Language

VBA

Python

GenAI

FATCA

CRS

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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