Operations Specialist (BPay) at Binance

Manama, Manama, Bahrain

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, FintechIndustries

Requirements

1-3 years and above experience with a Bachelor's degree in a business-oriented field, or equivalent practical experience
Preferable with internal or external consulting background
Hands-on experience of operational or business process management work experience, preferably in a financial services organisation
Strong coordination skills and strategic mindset for internal cross team collaboration
Proven experience in stakeholder management
Ability to identify and solve complex problems

Responsibilities

Work with process owners to develop Standard Operating Procedures (SOP), adhering to the standard/framework agreed within the operating office and operational risk team
Evaluate existing business processes and outline business process improvement/optimisation opportunities
Monitor and perform ongoing analysis on business processes related to productivity, quality and costs
Present process performance tracking reports and integrate feedback
Identify delivery gaps, recommend process opportunities and drive internal projects to optimise delivery outcomes
Coordinate business process improvement strategies with internal stakeholders
Oversee all aspects related to the implementation stages of business process improvement initiatives
Collaborate both internal and external teams to achieve operation scaling up
Manage communication with 3rd party partners (solve customer issues, follow up on delays and pending items)
Play a key role between BPay departments and outsourced departments (Customer Service, KYC/KYB central teams, etc.)

Skills

Business Process Management

SOP Development

Process Improvement

Process Optimization

Project Management

Stakeholder Coordination

Performance Tracking

Operational Risk

Partner Communication

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Competitive salary

Option to be paid in crypto

Health insurance

Flexible working hours

Remote work for many roles

Company sponsored holidays

Learning and development programs

Free language classes

Relocation support

International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.

Allegations of internal misconduct may lead to legal complications for Binance.

Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.

It is the largest crypto exchange by trade volume, serving over 166 million users.

Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.

Increased interest in Layer 2 solutions could boost Binance's trading volume.

Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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