Operations Specialist at Lime

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Micromobility, Shared Mobility, TransportationIndustries

Requirements

Must be at least 21 years of age with a valid in-state driver's license and clean driving record
Experience in a similar position with knowledge of the local geography
Ability to drive large vans and work outdoors in all weather conditions
Ability to lift up to 65lbs / 35 kg on a frequent basis
Knowledge of cell phone applications (iOS experience preferred)
Ability to work various shifts including evenings and weekends
Experience safely operating a pallet jack or push cart
Strong problem-solving skills, with the ability to perform quick and efficient repairs
Self-motivated and the ability to work independently with minimal supervision
Strong organizational skills with the ability to manage daily tasks
A safety-oriented mindset, capable of conducting rigorous quality checks
Excellent communication skills with the ability to interact with team members, riders, and city officials

Responsibilities

Safely operate a van for several hours a day to assist with the deployment and retrieval of Lime electric vehicles within the local market
Interact with the local community to retrieve vehicles critically assessing risk to not compromise safety and occasionally using de-escalation skills
Address and resolve issues with city requests related to stickers, reflectors, and other minor issues as outlined by Lime established service level agreements
Maintain communication with the team including peers, shift lead, and manager
Participate in Lime events including providing support with valet services, assisting in staging and conducting safety reviews while ensuring the cleanliness of our vehicles
Support battery management operations when applicable by ensuring accurate documentation, safety measures, and quality checks are completed
Perform preventative maintenance on our vehicles by identifying and completing small repairs including but not limited to brake adjustments and tire inflation, and assisting with the rotation of scooters and supporting in warehouse flow
Monitor designated zones by conducting on-foot patrols of the local area to ensure vehicle parking compliance and tidiness in accordance with city requests
Detect and report uncommon situations related to on the ground service and product
Occasionally assist customers in field by providing support related to Lime vehicles
Follow established safety procedures to ensure Lime riders are on the safest vehicles
May operate a pallet jack or push cart on an as needed basis
Additional job related tasks as assigned

Skills

Key technologies and capabilities for this role

vehicle deploymentvehicle retrievalvan operationbattery managementpreventative maintenancede-escalationrisk assessmentteam communicationsafety reviewscity partnerships

Questions & Answers

Common questions about this position

Is this a remote position or does it require onsite work?

This is a full-time warehouse-based position that requires you to be onsite during your assigned shift.

What are the shift schedules for this Operations Specialist role?

The shifts available are Friday - Tuesday, Saturday - Wednesday, or Sunday - Thursday, with day shift hours from 12:00 pm - 8:30 pm.

What skills and qualifications are required for the Operations Specialist position?

Candidates must be at least 21 years old with a valid in-state driver's license and clean driving record, have experience in a similar position with local geography knowledge, be able to drive large vans and work outdoors in all weather, and lift up to 65lbs frequently.

What does the daily work involve for an Operations Specialist at Lime?

You will safely operate a van to deploy and retrieve electric vehicles, interact with the community, maintain vehicles, support battery operations, conduct patrols, and follow safety procedures.

What makes a strong candidate for this Operations Specialist role?

A strong candidate has prior experience in similar operations, knows the local area well, holds a valid driver's license with a clean record, can handle physical demands like lifting 65lbs and outdoor work, and prioritizes safety.

Lime

Provides shared electric bikes and scooters

About Lime

Lime operates in the micromobility market, providing shared electric bikes and scooters for rent through a mobile app. Users can easily locate, unlock, and pay for these vehicles, making it a convenient option for short-distance travel. The company generates revenue primarily through ride fees, which include a base fee and a per-minute charge. Lime differentiates itself from competitors by focusing on sustainability and continuously upgrading its fleet, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with cities to integrate its services into public transportation networks and is piloting augmented reality technology to improve parking solutions. The goal of Lime is to create a future where transportation is shared, affordable, and carbon-free.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$1,429.9MTotal Funding

CONVERTIBLECompany Stage

Automotive & Transportation, Energy, Consumer SoftwareIndustries

1,001-5,000Employees

Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits

Risks

Competition from Bolt Technology's U.S. expansion may impact Lime's market share.

Uber's 'One Less Car' trial includes competitors, potentially diluting Lime's customer base.

Regulatory challenges in new markets like Vancouver could delay Lime's expansion plans.

Differentiation

Lime is the world's largest shared electric vehicle company, leading in micromobility.

Lime's computer vision platform enhances safety with advanced sidewalk detection technology.

LimeGlider offers a unique seated electric vehicle experience, blending bike comfort with scooter ease.

Upsides

Lime's partnership with Vancouver strengthens its position in the Canadian micromobility market.

Collaboration with Uber's 'One Less Car' trial could expand Lime's user base significantly.

New e-bikes with throttle in Seattle improve user experience on hilly terrains.

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