Operations Specialist at SAP

Hanoi, Hanoi, Vietnam

Apply Now

Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, FinanceIndustries

Requirements

Bachelor's degree or relevant experience
Proficient in English, both written and verbal
Tech-savvy with a willingness to learn new software tools
Strong attention to detail to ensure accuracy in data handling and reporting
Excellent communication skills for effective teamwork and client interactions
Ability to multitask and prioritise in a fast-paced environment
Commitment to providing outstanding customer service
Proactive attitude with the ability to work independently
Team player who can collaborate with various teams

Responsibilities

Manage partner relations and ensure a smooth application process
Provide operational support and guidance to our partners in executing operations effectively
Assist in the review and processing of applications, ensuring accurate data management
Maintain precise reports on product performance, customer interactions, and key operational metrics
Innovate and optimise processes for enhanced efficiency and customer satisfaction

Skills

Key technologies and capabilities for this role

data managementreportingprocess optimizationcustomer servicecommunicationmultitaskingEnglish proficiencysoftware tools

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

The position is hybrid, requiring 1 day per week in the Hanoi office with core working hours from 8 am to 4 pm UK time, plus 6 weeks of remote work throughout the year.

What benefits are offered for this position?

Benefits include a transparent salary structure with annual pay rise consideration, 20 days annual leave plus VN bank holidays, full access to LinkedIn Learning and Calm, generous parental leave, and 6 weeks of remote work per year.

What skills are required for the Operations Specialist role?

Key requirements include strong attention to detail, excellent communication skills, ability to multitask and prioritize in a fast-paced environment, tech-savvy with willingness to learn new tools, and proficiency in English.

What is the company culture like at SAPI?

SAPI fosters an international working environment with employees from around the world collaborating in English, emphasizes a culture of learning, trusts employees to work effectively from home, and prioritizes well-being and mental health.

What makes a strong candidate for this Operations Specialist position?

Strong candidates have a Bachelor's degree or relevant experience, a proactive attitude, ability to work independently and as a team player, commitment to outstanding customer service, and the skills to innovate and optimize processes.

SAP

Enterprise software and cloud solutions provider

About SAP

SAP provides enterprise software solutions that help businesses manage their operations, customer relationships, and supply chains. Their products include ERP systems, CRM solutions, supply chain management tools, and human capital management software. These applications work by integrating various business processes into a single system, allowing for better data management and decision-making. SAP differentiates itself from competitors by offering a comprehensive suite of applications that cater to a wide range of clients, from large enterprises to small businesses, and by focusing on innovation and sustainability. The company's goal is to enable businesses to operate more efficiently and sustainably through digital transformation.

Walldorf, GermanyHeadquarters

1972Year Founded

$1,514.8MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Integration challenges with WalkMe may delay SAP Business AI enhancements.

Potential overlaps with LeanIX could complicate SAP's product integration.

Pressure from sustainability targets may divert focus from SAP's core operations.

Differentiation

SAP's acquisition of Kausa enhances its advanced analytics capabilities with machine learning.

The acquisition of WalkMe strengthens SAP's digital adoption and customer experience offerings.

SAP's investment in AI startups positions it as a leader in AI-driven enterprise solutions.

Upsides

Growing demand for cloud-based ERP solutions boosts SAP's market opportunities.

SAP's sustainability-linked credit facility aligns with increasing corporate sustainability trends.

Expansion in enterprise architecture management through LeanIX acquisition enhances SAP's portfolio.

Land your dream remote job 3x faster with AI

Try Jobo Free