Operations Specialist at SAP

Hanoi, Hanoi, Vietnam

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

FinTech, Payments, FinanceIndustries

Requirements

Bachelor's degree or relevant experience
Proficient in English, both written and verbal
Tech-savvy with a willingness to learn new software tools
Strong attention to detail to ensure accuracy in data handling and reporting
Excellent communication skills for effective teamwork and client interactions
Ability to multitask and prioritise in a fast-paced environment
Commitment to providing outstanding customer service
Proactive attitude with the ability to work independently
Team player who can collaborate with various teams

Responsibilities

Manage partner relations and ensure a smooth application process
Provide operational support and guidance to our partners in executing operations effectively
Assist in the review and processing of applications, ensuring accurate data management
Maintain precise reports on product performance, customer interactions, and key operational metrics
Innovate and optimise processes for enhanced efficiency and customer satisfaction

Skills

data management

reporting

process optimization

customer service

communication

multitasking

English proficiency

software tools

SAP

Enterprise software and cloud solutions provider

About SAP

SAP provides enterprise software solutions that help businesses manage their operations, customer relationships, and supply chains. Their products include ERP systems, CRM solutions, supply chain management tools, and human capital management software. These applications work by integrating various business processes into a single system, allowing for better data management and decision-making. SAP differentiates itself from competitors by offering a comprehensive suite of applications that cater to a wide range of clients, from large enterprises to small businesses, and by focusing on innovation and sustainability. The company's goal is to enable businesses to operate more efficiently and sustainably through digital transformation.

Walldorf, GermanyHeadquarters

1972Year Founded

$1,514.8MTotal Funding

IPOCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Integration challenges with WalkMe may delay SAP Business AI enhancements.

Potential overlaps with LeanIX could complicate SAP's product integration.

Pressure from sustainability targets may divert focus from SAP's core operations.

Differentiation

SAP's acquisition of Kausa enhances its advanced analytics capabilities with machine learning.

The acquisition of WalkMe strengthens SAP's digital adoption and customer experience offerings.

SAP's investment in AI startups positions it as a leader in AI-driven enterprise solutions.

Upsides

Growing demand for cloud-based ERP solutions boosts SAP's market opportunities.

SAP's sustainability-linked credit facility aligns with increasing corporate sustainability trends.

Expansion in enterprise architecture management through LeanIX acquisition enhances SAP's portfolio.

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