Security Operations Manager
AlphaSense- Full Time
- Senior (5 to 8 years)
Employment Type: Full-time Location Type: Remote Salary: [Not Specified]
At Brightspeed, we are reimagining how people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality – designing and building a world-class fiber network and creating a customer experience second to none.
Check us out on the web!
Brightspeed is looking for a driven, creative, experienced, and energetic leader to join our team and help support our life and safety customers. As an Operations Service Manager, you will report directly to the Manager, Strategic Customer Experience. You will operate in a highly cross-functional environment and have the ability to make an immediate, significant impact on the business. You will focus on supporting and maintaining a critical customer base of PSAP and 911 customers. The Operations Service Manager will be the primary point of contact for all customer technical, operational, and escalated issues supporting this customer base.
As an Operations Service Manager, you will have the following duties:
PROFESSIONAL SUCCESS COMPETENCIES:
[Not Specified]
AI platform for discovering health-boosting compounds
Brightseed discovers beneficial compounds in nature that can enhance human health using artificial intelligence. Their Forager® platform identifies bioactive compounds—small molecules from plants and microbes that positively affect biological functions. They also offer Brightseed™ Bio Gut Fiber, which contains bioactives that support gut health. By partnering with companies, Brightseed provides insights into bioactives and their health benefits, aiming to unlock the potential of these compounds.