Global Payments Operations Specialist
Carrot FertilitySalary not specified
Operations Representative (Check 21 and Wire) at First Entertainment Credit Union
Los Angeles, California, United States
$51,126 – $63,900Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, Credit UnionIndustries
Requirements
- A minimum of 2 years of work-related experience in a full-service financial institution or experience in a related position in a related field
- In-depth knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements
- Thorough knowledge of regulations applicable to essential responsibilities
- Ability to read, speak, and write clearly to convey information effectively
Responsibilities
- Review and process all daily CHECK21 and Share Draft Exception Reports
- Review and process Affidavit of Forgeries and Cashier Check Stop Payments
- Process Check21 in clearing, Returns, and Fed Adjustments as well as Chargeback items
- Process On-Us exceptions and checks Clearing Differences
- Handle Daily Institution Balancing and adhere to the End of Day Checklist
- Create accurate Analysis Reports as delegated and update OPS Monthly KPIs
- Act as a liaison between the Credit Union, the FED, WESPAY to maintain relationships and resolve potential issues
- Review, validate, approve, and process all incoming and outgoing Domestic and International Wire Transfer Requests by following our established Wire Authentication Grid Guidelines and performing due diligence
- Assist in processing Convera Settlements for all International wires as well as Service Messages
- Ensure daily General Ledger Balancing for wire transactions and complete the End-of-Day Checklist
- Maintain compliance with all applicable rules and regulations
- Maintain current Job Aids and escalate to leadership if opportunities for improvement are identified
- Assist with process improvements by developing procedure enhancements to increase effectiveness and efficiency
- Perform any other assigned duties from time to time
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the pay range for this Operations Representative position?
The target pay in California is between $24.58 and $30.72.
Is this role remote or hybrid, and where is it located?
This is a full-time, hybrid opportunity based in Hollywood, CA.
What key skills are required for this Operations Representative role?
The role requires a high level of accuracy, close adherence to rules and regulations, professional communication with members and vendors, and experience processing Check 21 and wire transfers.
What does the work environment or team structure look like?
The role reports to the Associate Manager, Operations, may represent the Operations team in cross-functional projects and audit discussions, and involves acting as a liaison with the FED and WESPAY.
What makes a strong candidate for this position?
Strong candidates demonstrate a high level of accuracy, commitment to member service, professional communication, and experience with Check 21 processing and wire transfers, along with the ability to handle compliance and process improvements.
First Entertainment Credit Union
Member-focused financial services for entertainment industry
About First Entertainment Credit Union
First Entertainment Credit Union provides a variety of banking and financial services specifically designed for its members, primarily those in the entertainment industry, though membership is open to others as well. The credit union offers products such as term savings certificates, home equity lines of credit, debt consolidation loans, auto loans, and various insurance options. They also provide investment services and emphasize financial education through free webinars and online tools like financial calculators. Unlike traditional banks, First Entertainment Credit Union focuses on member satisfaction by offering lower rates and better terms, aiming to build long-term relationships with its members.
Los Angeles, CaliforniaHeadquarters
1967Year Founded
VENTURE_UNKNOWNCompany Stage
Financial ServicesIndustries
51-200Employees
Benefits
Health Insurance
401(k) Retirement Plan
Profit Sharing
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Professional Development Budget
Tuition Reimbursement
Wellness Program
Hybrid Work Options
Risks
Increased competition from digital-only banks and fintech companies.
Economic downturns in entertainment industry may affect members' financial stability.
Rising interest rates could decrease demand for loans and refinancing.
Differentiation
Focus on entertainment industry with tailored financial products and services.
Strong emphasis on financial education through webinars and seminars.
Partnerships with niche organizations like The Academy of Magical Arts.
Upsides
Growing demand for digital banking solutions enhances service accessibility.
Expansion of partnerships increases brand visibility and attracts new members.
Rising interest in financial wellness programs boosts member engagement.
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