Operations Manager - Stock Control - East Coast Fulfillment Center at Nordstrom

Elizabethtown, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Logistics, WarehousingIndustries

Requirements

5+ years of warehouse experience in a managerial role
Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
Strong knowledge of warehousing Key Performance Indicators (KPIs)
Hands on experience with warehouse management software and databases
Ability to analyze data and determine actions based on improvement opportunities
Excellent verbal and written communication skills

Responsibilities

Support the business strategy by driving results for overall safety, quality and performance
Lead, develop, and grow the performance of a team of about 20 employees
Recruiting, selecting, onboarding, and training the right resources
Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
Drive KPI metrics as well as 4DX and facility performance scorecards

Skills

Warehouse Management

Team Leadership

Performance Management

Process Improvement

Continuous Improvement

KPI Analysis

Budget Management

Warehouse Management Software

Data Analysis

Recruiting

Onboarding

Project Management

Coaching

Problem-Solving

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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