Job Description

Position Overview

This role is responsible for managing foreclosure and bankruptcy activities, ensuring compliance with all statutory, regulatory, and company guidelines. The position involves monitoring and completing all related actions, managing timelines and workflow processes, and improving attorney performance.

Company Information

First American (India) is a Global Capability Center (GCC) of First American Financial Corporation (NYSE: FAF), a FORTUNE 500 company and an eight-time recipient of the Fortune 100 Best Companies to Work For® list. First American Financial Corporation offers comprehensive title insurance, closing/settlement, property data, and technology solutions. First American (India) focuses on creating quality solutions through software, back office, and knowledge processing operations. Their priorities are employees, customers, and shareholders. First American (India) has been recognized as one of India's Best Companies To Work For™ 2023 by Great Place To Work® India and is certified as a Best Workplace for Women and Workplace with Inclusive Practices.

ServiceMac specializes in providing superior technology, products, and services for the mortgage and real estate industries, emphasizing personalized service and support through continuous innovation and acquisitions. Their offerings span the mortgage continuum, enhancing security, compliance, customer satisfaction, and profitability.

Responsibilities

• Manage foreclosure and bankruptcy activities in accordance with statutory compliance, regulatory compliance, and company guidelines.
• Monitor and complete all activities related to foreclosure and bankruptcy actions.
• Manage foreclosure and bankruptcy timelines and workflow processes for initiated foreclosure actions or filed bankruptcies.
• Manage processes according to established work rules, goals, and objectives to improve timeline and attorney performance.
• Service mortgage accounts to ensure foreclosure and bankruptcy processing complies with all state and federal laws, as well as Investor, Insurer, Agency, and company guidelines.
• Conduct complete reviews of bankruptcy files to ensure all default timeframes have been met.
• Manage bankruptcy proceedings on assigned cases by interacting and instructing various parties, including mortgagors, attorneys, investors, insurers, trustees, appraisers, and other involved parties.
• Monitor attorney performance by reviewing proceedings, records, and timeframes, and by working all system/database activities throughout the bankruptcy process.
• Follow up on all outstanding requests and telephone calls from internal and external partners.
• Access bankruptcy trustee websites to determine payment statuses.
• Audit all bankruptcy accounts for payment compliance and ensure proper application to the system of record.
• Perform required research on loans with questionable items, such as payment application, proper bankruptcy notification, and other potential situations.
• Actively review and pursue all loss mitigation alternatives in appropriate customer circumstances and forward potential customers to the appropriate Loss Mitigation Department.
• Report all litigated and class action suits to management.
• Ensure all eligible delinquent loans are breached by the required milestone(s).
• Manage foreclosure proceedings on assigned cases by advising and instructing parties involved, including mortgagors, attorneys, investors, insurers, trustees, and appraisers.
• Perform detailed analysis on assigned portfolio aspects, including performance, timelines, overall characteristics, and status, to ensure foreclosure action compliance.
• Provide management with detailed loss analysis, investor scenarios, and recommendations for resolution.
• Manage reports designed to drive workflow.
• Manage exception reporting used as a key co-component.

Requirements

• Details not provided.

Employment Type

• Full time

Location Type

• Details not provided.

Salary

• Details not provided.

Application Instructions

• Details not provided.