Customer Service Manager
Research InnovationsFull Time
Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
Candidates need 8+ years of experience in manufacturing, automotive, or EV operations, with at least 5 years in a leadership or supervisory role, plus a strong understanding of vehicle repair, rework, or assembly processes.
A Bachelor’s degree in Engineering, Operations Management, or related field is preferred but not required; equivalent experience is accepted.
The role involves overseeing day-to-day activities at an offsite electric vehicle repair facility.
The role promotes a culture of accountability, continuous improvement, and team development.
This information is not specified in the job description.
Electric vehicle manufacturer for commercial use
Harbinger Motors manufactures electric vehicles specifically for the commercial sector, targeting businesses that need vehicles for delivery, public transportation, and logistics. Their unique chassis design enhances the driver's experience, safety, and productivity, making their vehicles user-friendly and efficient. The vehicles are equipped with drive-by-wire steering and are designed to be ready for autonomous driving. Harbinger Motors also emphasizes ergonomics, featuring a low floor height for improved driver comfort. Unlike many competitors, they utilize a data-driven approach to understand customer needs better, allowing them to offer tailored solutions and related services such as customer support and maintenance. The goal of Harbinger Motors is to transform the commercial vehicle industry by focusing on the needs of drivers and enhancing overall vehicle performance.