Operations Excellence Lead at S&P Global

Amsterdam, North Holland, Netherlands

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Technology, TechnologyIndustries

Requirements

8–14 years in portfolio/program management, business operations, or product operations with a track record of building scalable governance frameworks
Strong understanding of portfolio management principles, time tracking practices, and financial accountability in a technology environment
Excellent stakeholder management and communication skills; ability to influence without authority
Experience with reporting and analytics tools for portfolio and resource management
Proven ability to drive adoption through training, documentation, and change management
Familiarity with PPM/ALM tools and integration patterns (e.g., Azure DevOps, Jira, or similar) (preferred)
Certifications such as PMP, SAFe, or Lean Six Sigma (preferred)
Experience in continuous improvement and operational excellence disciplines (preferred)

Responsibilities

Define and maintain standards for portfolio and program data, ensuring accuracy, completeness, and timely updates across all delivery ecosystems
Establish and enforce policies for time booking, compliance monitoring, and reporting to support financial and operational transparency
Deliver dashboards and scorecards that provide leadership with real-time insights into portfolio health, resource allocation, and progress against strategic goals
Run governance forums, maintain decision logs, and ensure adherence to operating rhythms for planning, execution, and review cycles
Operate a feedback loop to refine processes, improve user experience, and identify automation opportunities
Lead training sessions, create user guides, and maintain a community of practice to drive adoption of standards and tools
Manage the impact of new processes and tools, ensuring smooth transitions and sustained adoption across teams

Skills

Key technologies and capabilities for this role

Portfolio ManagementTime TrackingGovernanceData IntegrationDashboardsScorecardsReportingContinuous ImprovementStakeholder EngagementProcess DesignTrainingAutomation

Questions & Answers

Common questions about this position

What experience level is required for the Operations Excellence Lead role?

The role requires 8–14 years in portfolio/program management, business operations, or product operations with a track record of building scalable governance frameworks.

What are the key skills needed for this position?

Candidates need a strong understanding of portfolio management principles, time tracking practices, and financial accountability in a technology environment, along with excellent stakeholder management, communication skills, and the ability to influence without authority.

What team will the Operations Excellence Lead join?

You will join OCTO – Business Operations (MI Technology), partnering with portfolio leaders, finance, engineering, and business enablement teams, with the mission to provide clarity, accountability, and efficiency across the technology investment landscape.

Is this a remote role or does it require office presence?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

Land your dream remote job 3x faster with AI

Try Jobo Free