Operations Cost Analyst at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

NoVisa

TechnologyIndustries

Requirements

BS/BA in Finance, Economics, Accounting, Engineering, or a highly analytical field
5+ years related experience in Finance and Business analysis
Demonstrate an understanding of data center hardware components and infrastructure
Prioritize asset management software and tools
Build business cases, financial forecasts, pricing analysis, and cost improvement initiatives

Responsibilities

Manage the entire lifecycle of hardware assets within Zoom’s data centers
Coordinate with data center operations and engineering teams for hardware moves, adds, and changes
Maintain an accurate and up-to-date inventory of all data center hardware assets, including servers, networking equipment, storage devices, and related components
Refine asset tracking processes and procedures to ensure compliance with up-to-date company policies and industry best practices
Conduct regular audits of hardware assets to verify inventory accuracy and identify discrepancies
Oversee the decommissioning and disposal of end-of-life hardware, ensuring data sanitization and adherence to applicable rules and regulations
Develop and maintain documentation related to hardware asset management processes and procedures
Perform data analysis to support strategic business decisions
Generate reports on asset utilization, lifecycle status, and cost analysis
Perform monthly carrier and data center expense analysis to support cost reduction initiatives
Review capital and operational expenses for abnormal usages, rate accuracy, and determine course of action to remediate
Manage telecom and data center expenses
Evaluate and track global carrier rate plans (inbound/outbound rate, TF, local#, etc.)
Support the monthly close and forecasting process, working closely with accounting in reconciling month-end close numbers with forecast, and continuously refining forecast variables
Collaborate with the Zoom Accounts payable and Finance teams to manage Purchase Orders and track the receipt of products and services
Ensure timely and accurate delivery to facilitate on-time vendor payments

Skills

Data Analysis

Cost Analysis

Inventory Management

Asset Management

Hardware Auditing

Forecasting

Expense Management

Financial Reconciliation

Telecom Expense Tracking

Data Center Operations

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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