Knock

🌠 Operations

New York, New York, United States

$140,000 – $160,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Data & AnalyticsIndustries

Requirements

Candidates should have experience in operations, particularly in a startup environment. Proficiency in SQL and experience with data analysis and warehouse modeling tools such as DBT or Looker is preferred. Strong spreadsheet and modeling skills are necessary, along with excellent communication abilities to convey ideas effectively. Candidates must be organized, capable of managing multiple tasks, and eager to learn in a fast-paced environment.

Responsibilities

The Operations hire will collaborate with the CEO and leadership team on projects that drive company growth. Responsibilities include building a repeatable hiring process, managing operations, and contributing to initiatives that enhance business success. The role requires identifying opportunities for improvement and implementing automation to optimize operations.

Skills

SQL
Data Analysis
DBT
LookML
Spreadsheet Modeling
Forecasting
Spend Evaluation
Communication
Automation

Knock

Leasing and property management solutions provider

About Knock

Knock CRM provides leasing and property management solutions specifically for the real estate industry, focusing on the multifamily housing market. Its platform enhances the productivity of leasing teams by automating various tasks and offering predictive analytics to support better decision-making. Clients subscribe to Knock CRM's services, gaining access to tools that streamline property management, including workflow automation, marketing solutions, and resident lifecycle management. This integration helps clients improve their leasing performance, increase tenant satisfaction, and ultimately boost their Net Operating Income (NOI). Knock CRM distinguishes itself from competitors through its strong emphasis on customer service, which contributes to high client retention rates. The company's goal is to be a valuable partner for property management firms by increasing occupancy rates and revenue through its comprehensive platform.

Key Metrics

Seattle, WashingtonHeadquarters
2014Year Founded
$45.5MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Real EstateIndustries
51-200Employees

Risks

RealPage acquisition may cause integration challenges for Knock CRM clients.
Integration with Realync could raise data privacy concerns.
AI-powered tools may face resistance from users uncomfortable with AI technology.

Differentiation

Knock CRM integrates multiple communication channels for seamless property management.
The platform offers predictive analytics to enhance leasing team decision-making.
Knock CRM's subscription model ensures steady revenue and continuous product development.

Upsides

Increased demand for virtual leasing solutions boosts Knock's AI-powered tools.
Growing interest in personalized tenant experiences aligns with Knock's predictive analytics.
Rising use of data analytics in real estate benefits Knock's analytics capabilities.

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