Operation Project Manager / 運用プロジェクトリーダー at Hewlett Packard Enterprise

Koto-ku, Tokyo, Japan

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

5+ years of IT technical experience (system construction, maintenance, or operations management)
Experience as a project leader in large-scale or medium-scale projects, or as a manager in maintenance/monitoring teams
Knowledge and practical experience in project management areas (scope, schedule, cost, quality, resources, communication, risk, procurement)
Ability to proactively plan, coordinate, and execute problem resolution with teams and partner companies
Ability to create documents used by teams or customers and explain to customers
Product knowledge of basic infrastructure (Server, Network, Storage, OS)
Product knowledge of RedHat, Cohesity, Nutanix, etc

Responsibilities

Lead and manage the customer's special maintenance/operations team, including team oversight, member management, and customer coordination
Take responsibility for the quality and structure of deliverables from the special operations maintenance team, leading stable IT services for customers
Serve as the point of contact for customer communication, adjusting delivery content and controlling for reliable responses
During critical/emergency responses, act as escalation management, summarizing responses and handling customer interactions
Support system implementation, construction, relocation, and operations within the service scope, contributing to ongoing overall optimization of the IT environment
As a trusted advisor, build and maintain effective customer relationships, taking responsibility for execution toward customer satisfaction goals
Through operations and maintenance support for customer systems, build ongoing relationships with customers and contribute to customer and HPE business

Skills

Key technologies and capabilities for this role

Project ManagementTeam LeadershipEscalation ManagementServerNetworkStorageOSRedHatCohesityNutanixPMPITILRisk ManagementStakeholder Communication

Questions & Answers

Common questions about this position

Is this role remote or onsite?

This role is designed as 'Onsite' with the expectation to primarily work from an HPE office, mainly in Koto-ku, Tokyo.

What are the required skills and experience for this position?

Candidates need 5+ years in IT technical roles like system building, maintenance, or operations management, experience as a project leader or manager in maintenance/monitoring teams, project management knowledge in scope, schedule, cost, quality, resources, communication, risk, and procurement, plus basic infrastructure knowledge in Server, Network, Storage, OS, and products like RedHat, Cohesity, Nutanix.

What is the salary for this role?

This information is not specified in the job description.

What is the company culture like at HPE?

HPE's culture thrives on finding new ways to accelerate innovation, values varied backgrounds, offers flexibility for work and personal needs, embraces bold moves together, and is unconditionally inclusive celebrating individual uniqueness.

What makes a strong candidate for this Operation Project Manager role?

A strong candidate has 5+ years of IT technical experience, project leadership in large/medium projects or team management in operations, solid project management skills, infrastructure product knowledge, and desirable certifications like PMP or ITIL, with the ability to lead teams, manage customer relations, and handle escalations.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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