Operation Project Manager / 運用プロジェクトリーダー at Hewlett Packard Enterprise

Koto-ku, Tokyo, Japan

Hewlett Packard Enterprise Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • 5+ years of experience in IT technical roles (system construction, maintenance, or operations management)
  • Experience as a project leader for large or medium-scale projects, or as a manager in maintenance/monitoring teams
  • Knowledge and practical experience in project management areas (scope, schedule, cost, quality, resources, communication, risk, procurement)
  • Ability to proactively plan, coordinate, and execute problem resolution with teams and partner companies
  • Ability to create documents used by teams or customers and explain to customers
  • Product knowledge of basic infrastructure (Server, Network, Storage, OS)
  • Product knowledge of RedHat, Cohesity, Nutanix, etc
  • Desirable (Requirements continued)
  • PMP certification
  • ITIL Foundation certification
  • Security-related certifications
  • Product knowledge of operations-related tools
  • English communication skills

Responsibilities

  • Lead and manage the customer's special maintenance/operations team, including team oversight, member management, and customer coordination
  • Take responsibility for the quality and structure of deliverables from the special operations/maintenance team, leading stable IT services for customers
  • Serve as the point of contact for customer communication, adjusting deliverables and controlling for reliable responses
  • During critical/emergency responses, perform escalation management, summarizing responses and handling customer interactions
  • Contribute to continuous overall optimization of the IT environment through services like system implementation, construction, relocation, and operations support
  • Act as a trusted advisor to build and maintain effective customer relationships, taking responsibility for achieving customer satisfaction goals
  • Build ongoing relationships with customers through operations/maintenance support for customer systems, contributing to customer and HPE business

Skills

Project Management
Team Leadership
Escalation Management
Server
Network
Storage
OS Administration
RedHat
Cohesity
Nutanix
ITIL
PMP

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters
1939Year Founded
IPOCompany Stage
Hardware, Enterprise Software, AI & Machine LearningIndustries
10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.
Competition from startups like Flywheel could impact HPE's AI and cloud services.
HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.
HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.
HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.
OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.
Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

Land your dream remote job 3x faster with AI