OnSite Team Lead - Springfield, IL at Stryker

Springfield, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical DevicesIndustries

Requirements

Stryker Product experience
Bachelor’s Degree or Associate’s Degree
Basic computer skills including Microsoft Office
Strong verbal and written communication skills
Strong interpersonal and organizational skills
Excellent analytical skills
Excellent interpersonal skills
Excellent equipment problem-solving skills
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies (e.g., in printed word, product appearance)
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force constantly to move objects
Ability to remain standing and/or walking for extended periods
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility
Solid foundation of clinical expertise, functional knowledge of SPD & OR, significant understanding of surgeon preference
Good understanding of Joint Commission requirements

Responsibilities

Facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management
Guide day-to-day operational support to account and serve as point person for team
Effectively partner with key stakeholders, cross-divisional sales teams, and cross-functional teams to drive account productivity and satisfaction
Lead Tier 1 huddles and actively participate in/lead hospital huddles as needed
Direct and guide day-to-day function of team to ensure OR efficiency and drive customer satisfaction
Manage charge sheets and billing for account
Apply feedback and metrics to propose process improvements that drive customer satisfaction and elevate Stryker’s impact
Provide in-service training at customer request
Support and guide Sr. Specialists in identifying and creating Kaizen sheets for continuous improvement
Onboard new employees and drive onboarding for new hires
Manage and coordinate Stryker and customer onboarding and compliance requirements for team
Manage Joint Commission requirements for team and account
Facilitate and lead team building activities and actively participate
Proactively interact with cross-divisional partners, hospital management, and OnSite management
Allocate work as team leader and check on quality/completion
Attend and participate in several CE webinars throughout the year
Actively partner with Associate Supervisor, Supervisor, OA, and Training team to onboard new hires
Serve as mentor to newer specialists
Assist with writing and delivering corrective action and common annual reviews
Serve as resource for team and drive day-to-day engagement, performance, and activities
Lead Program Management activities within account
Proactively communicate specific account information to appropriate stakeholders
Actively provide ideas to refine tools or processes and provide implementation/coverage support
Actively partner with fellow Team Leads across nation to drive standardization and continuous improvement

Skills

Key technologies and capabilities for this role

Surgical ProceduresOR ManagementSPDKaizenJoint Commission ComplianceTeam LeadershipOnboardingIn-service TrainingSurgeon PreferenceBilling Management

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The role is onsite as the Team Lead in Springfield, IL, and is field-based rather than remote.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the OnSite Team Lead role?

Candidates need clinical expertise in SPD & OR, understanding of surgeon preferences, knowledge of Joint Commission requirements, and leadership skills including team guidance, onboarding, and process improvement.

What does the team structure look like for this position?

The Team Lead serves as the main point of contact for the team, leads Tier 1 huddles, allocates work, mentors newer specialists, and drives day-to-day engagement and performance.

What makes a strong candidate for this Team Lead position?

Strong candidates have solid clinical expertise, leadership abilities to guide teams and drive continuous improvement, experience with onboarding and compliance, and skills in facilitating team building and stakeholder partnerships.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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