OnSite Specialist - Lansing, MI at Stryker

Lansing, Michigan, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Medical Devices, HealthcareIndustries

Requirements

Bachelor’s Degree, Associate’s Degree or equivalent certifications preferred
For Specialists working in Sterile Processing Department: HSPA CRCST Certification within 6 months of start date and on time yearly renewal
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred
Basic computer skills including Microsoft Office
Strong verbal and written communication, interpersonal, and organizational skills
Ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations
Ability to provide support/coverage at assigned account during assigned shift, on other shifts (including on-call, overnight, weekends), and at other accounts in/outside region (may require overnight travel); shifts may change without notice, including rotating shifts
If account contract includes on-call services, must be within 45 minutes driving distance from the account
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force constantly to move objects
Ability to remain standing and/or walking for extended periods
Near visual acuity (corrected), color vision, mobility, bending, standing, stooping, and finger dexterity
Ability to observe and correct minute inconsistencies (e.g., in printed word, product appearance)
Excellent analytical skills
Excellent interpersonal skills

Responsibilities

Provides clinical surgical support by managing all relevant equipment
Anticipates related device needs of the O.R. staff and surgeon during surgical procedures
Troubleshoots and maintains Stryker equipment and other related devices
Works with surgeons, O.R. personnel, central processing, biomedical, and all other related personnel
Maintains knowledge base of equipment and disposable products through Stryker education training programs
Provides physicians and OR personnel with information on new and current products
Accurately and honestly records and reports data metrics related to all specific job functions on a monthly basis
Maintains up-to-date account information to ensure continuous high levels of service, including all vendor credentialing required by the account
Accurately records and reports all surgical procedure information
Adheres to all Stryker and medical facility policies, standards, and procedures
Analyzes and resolves both routine and non-routine product issues expediently using independent judgment
Maintains professional appearance, work ethic, and attitude required by Stryker and the medical facility
Adheres to HIPAA and other related patient confidentiality policies and procedures
Provides support/coverage on all shifts at assigned account, as well as at other accounts in and outside region (may include on-call, overnight, weekends, and overnight travel)

Skills

Key technologies and capabilities for this role

surgical equipment managementtroubleshootingequipment maintenanceOR supportStryker productsvendor credentialingHIPAA complianceclinical supportdata reporting

Questions & Answers

Common questions about this position

Is this position remote or office-based?

The position is field-based and requires on-site work at assigned accounts in Lansing, MI, including support on various shifts and potential travel to other accounts.

What education or certifications are required for this role?

A Bachelor’s Degree, Associate’s Degree, or equivalent certifications are preferred. For Specialists in Sterile Processing Department, HSPA CRCST Certification is required within 6 months of start date with yearly renewal.

What key skills and experience are needed for this position?

Operating Room experience with knowledge of anatomy, surgical procedures, and techniques is preferred, along with basic computer skills including Microsoft Office, strong verbal/written communication, interpersonal and organizational skills, and the ability to troubleshoot issues quickly in high-stress situations.

What is the work schedule like for this role?

The role requires providing support on all shifts at the assigned account, including on-call, overnight, and weekends, with possible coverage at other accounts requiring overnight travel; shifts may change without notice based on account needs and may include rotating shifts.

What makes a strong candidate for this OnSite Specialist position?

Candidates with prior Operating Room experience, knowledge of surgical procedures, troubleshooting skills in high-stress environments, strong communication and organizational abilities, and flexibility for varying shifts and travel will stand out.

Stryker

Develops and manufactures medical devices and equipment

About Stryker

Stryker develops and manufactures medical devices and equipment aimed at improving patient care and surgical efficiency. Their products include surgical tools, neurotechnology devices, and orthopedic implants, which are sold directly to hospitals and clinics. Stryker stands out from competitors by focusing on high-quality products and a commitment to advancing healthcare solutions. The company's goal is to enhance the overall healthcare experience for both patients and medical professionals.

Kalamazoo, MichiganHeadquarters

1941Year Founded

$423.3MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Medical & prescription plans

Supplemental health benefits

Flexible Spending accounts

Employee Assistance Program

Short-term & long-term disability

Tuition reimbursement

401(k) plan

Employee Stock Purchase Plan

Risks

Integration challenges from acquisitions may strain Stryker's resources.

Rapid tech advancements risk obsolescence of Stryker's current products.

Regulatory scrutiny on acquisitions could delay Stryker's market entry.

Differentiation

Stryker's acquisitions enhance its minimally invasive surgical solutions portfolio.

Entry into the peripheral vascular segment diversifies Stryker's market presence.

Stryker's focus on AI integration boosts diagnostic accuracy and operational efficiency.

Upsides

Growing demand for minimally invasive solutions aligns with Stryker's strategic acquisitions.

The orthopedic implants market growth benefits Stryker's expanding product line.

Stryker's acquisition of Inari Medical positions it in a high-growth vascular market.

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