Onsite POS Installer, Sr Associate at Shift5

United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, RetailIndustries

Requirements

Good driving record
Willingness to travel on short notice
Able to lift and carry up to 50 pounds
Technician background dealing with network/computer troubleshooting or installation
High school diploma or equivalent
Demonstrated proficiency in software, such as Microsoft Office Suite, and Google Docs
Friendly, enthusiastic and outgoing demeanor
Ability to learn and retain new information and concepts quickly
Ability to follow directions and strong follow up
Proven good judgment and proactive decision-making skills
Ability to adapt to change

Responsibilities

Installation, Configuration, and Training of Skytab POS
Installation, Configuration and Training of Shift4 Payment Gateway products for integrated third party POS/PMS solutions
Site Surveys/ Network Troubleshooting
Hardware/Software Troubleshooting
Liaise directly with integration partners to enable smooth installations
Able to test hardware, software, and credit card processing with no or minimal remote support
Post-installation, provide documentation and photos of work performed at each location
Willingness to work flexible hours including on call, early mornings, late nights, and weekends, as required
Practice safe driving habits
A reliable personal vehicle is required for transportation
Ability to communicate effectively on the phone, emails, and work orders
Tracking of expenses and submitting monthly expense reports
Provide installation and feedback on new software/hardware while in beta testing
Inventory management of equipment and requisition
Participate in recurring training of Shift4 product suite
Appointments that take place outside of your local area may require you to be away for several days at a time

Skills

Key technologies and capabilities for this role

Skytab POSShift4 Payment GatewayPOS InstallationNetwork TroubleshootingHardware TroubleshootingSoftware TroubleshootingSite SurveysCredit Card Processing

Questions & Answers

Common questions about this position

Is this position remote or onsite, and where is it based?

This role is based in Newcastle upon Tyne and involves onsite installations within a 200-mile radius, with some administrative tasks that can be done from the office or home.

What are the key skills and requirements for this role?

Candidates need a technician background in network/computer troubleshooting or installation, proficiency in Microsoft Office Suite and Google Docs, good driving record, ability to lift 50 pounds, and strong communication skills.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the work hours and travel expectations?

The role requires willingness to work flexible hours including on-call, early mornings, late nights, weekends, and travel on short notice, with appointments outside the local area possibly requiring several days away.

What makes a strong candidate for this installer position?

A strong candidate has a technician background in troubleshooting, a friendly and outgoing demeanor, ability to learn quickly, follow directions, and a reliable personal vehicle with safe driving habits.

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees