Omni Experience Ambassador Part Time at BJ's Wholesale Club

Derby, Connecticut, United States

BJ's Wholesale Club Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, WholesaleIndustries

Requirements

  • Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
  • Work within digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
  • Carry out job functions and responsibilities as assigned, support club policies, procedures, and compliance
  • Act with honesty and integrity, lead with the member in mind, address and escalate concerns
  • Ensure a safe and positive environment, embrace inclusion and diversity, work collaboratively
  • Maintain a friendly and positive attitude, move with speed and agility
  • Understand how to access and read production and/or financial performance reporting for the department
  • Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean
  • Maintain a clean and organized environment in the OMNI Space, including bin storage organization and regular cleaning based on safety standards
  • Deliver Grand Opening Look (GOLD) daily

Responsibilities

  • Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
  • Utilize handheld scanner (RF) device to pick orders from the sales floor and verify merchandise
  • Move merchandise from sales floor to staging area
  • Communicate problems with inventory and/or equipment, including expired or short-dated items on pick list
  • Communicate with club team when merchandise needs replenishment
  • Work with team to pull merchandise from reserve area when possible to avoid sales floor replenishment
  • Ensure all orders are picked in a timely manner to meet productivity requirements and key performance indicators
  • Deliver service excellence through all points of contact, resolve and deescalate member concerns
  • Work as a team to achieve goals and deliver GOLD club standards daily

Skills

Key technologies and capabilities for this role

warehouse operationsmerchandise pullinghandheld scannerBOPICCurbsideExpress PayShip from Clubcustomer service

Questions & Answers

Common questions about this position

What benefits are offered for this part-time position at BJ's Wholesale Club?

Benefits include weekly pay, eligibility for free BJ's Inner Circle and Supplemental memberships, generous time off programs like vacation, personal, holiday, sick, bereavement leave, and jury duty, benefit plans such as three medical plans, HSA, dental, vision, flexible spending, and a 401(k) with company match (eligibility varies by position and age).

Is this position remote or does it require on-site work?

This is a part-time on-site position involving warehouse activities, operating equipment, and working within the OMNI Space in clubs.

What skills or responsibilities are required for the Omni Experience Ambassador role?

Responsibilities include performing warehouse activities like pulling merchandise, using handheld scanners, operating equipment, supporting digital initiatives such as BOPIC, Curbside, Express Pay, and Ship from Club, maintaining a clean OMNI Space, and delivering GOLD Member Standards.

What is the company culture like at BJ's Wholesale Club?

BJ's offers a collaborative and inclusive environment where team members can learn, grow, and be authentic selves, emphasizing flawless execution, accountability, honesty, integrity, inclusion, diversity, teamwork, speed, agility, innovation, and a friendly positive attitude.

What makes a strong candidate for this Omni Experience Ambassador position?

Strong candidates carry out assigned functions, support club policies and compliance, lead with the member in mind, ensure safety and positivity, embrace inclusion and diversity, work collaboratively as a team, and commit to GOLD Member Standards like Greet, Anticipate, Appreciate.

BJ's Wholesale Club

About BJ's Wholesale Club

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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