Omni Experience Ambassador Full Time at BJ's Wholesale Club

Hixson, Tennessee, United States

Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Ability to perform general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update locations, and operating equipment
Knowledge of digital initiatives including BOPIC, Curbside, Express Pay, and Ship from Club
Carry out job functions and responsibilities as assigned
Support application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, address and escalate concerns
Ensure safe and positive environment for members and team
Embrace inclusion and diversity, work collaboratively with respect
Work as a team to achieve goals, move with speed and agility
Innovate and adapt quickly
Maintain friendly and positive attitude
Deliver service excellence, resolve and deescalate member concerns
Commitment to GOLD Member Standards: Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean
Deliver GOLD club standards daily, including Grand Opening Look
Maintain clean and organized OMNI Space, bin storage for orders per gold standards
Regularly clean and maintain storage bins per safety standards
Understand how to access and read production and/or financial performance reporting for department

Process member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list
Utilize handheld scanner (RF) device to pick orders from the sales floor
Use handheld scanner (RF) device to verify merchandise
Move merchandise from sales floor to staging area
Communicate problems with inventory and/or equipment