Office Support Coordinator at Airbase

Levittown, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Warehousing, LogisticsIndustries

Requirements

High School Diploma or GED equivalent
Excellent customer service skills
Excellent time management skills and ability to multitask and prioritize work
Organizational and Time Management Skills
Exceptional Communication: Strong written and verbal communication
Attention to Detail/Problem-Solving
Adaptability and Flexibility
Customer Service/Interpersonal Skills
Proactivity and Initiative/Energetic
Mastery of Office Software: High proficiency in Microsoft Office Suite or Google Workspace (Word/Docs, Excel/Sheets, Outlook/Calendar)
Familiarity with Office Systems: Experience with CRM systems preferred
Working experience with direct customer contact/customer service preferred
Any combination of experience, education, or training that provides the required knowledge, skill, and ability
Physical ability: Continuous sitting, constant use of sight, speech/hearing; occasional lift up to 20 pounds

Responsibilities

Accept inbound calls and use computerized telephone directories to find telephone numbers and make connections
Inventory, store, and distribute various office supplies
Produce and distribute correspondence memos, letters, faxes, and forms
Post mail throughout the day in preparation for pickup
Sort and distribute mail and packages; send UPS packages upon request
Carry out administrative duties such as filing, typing, copying, binding, scanning
Run various reports for sales and sales management as requested
Enter Quotes & Orders
Look up tracking and estimated ship dates for Orders
Greet visitors, sign them in, and provide visitor badges
Schedule meeting rooms upon request
Collect, sort, and store pick tickets and pick up orders
Prepare office event flyers upon request
Provide computer and phone support to the sales team
Provide backup support in a team member's absence
Special projects as assigned by management
Provide comprehensive administrative support for the sales team

Skills

Customer Service

Administrative Support

Inventory Management

Mail Sorting

Filing

Typing

Copying

Scanning

Data Entry

Order Processing

Scheduling

Report Generation

Airbase

Spend management and AP automation platform

About Airbase

Airbase offers a spend management platform that helps businesses manage their financial operations more effectively. The platform includes services such as guided procurement, accounts payable automation, expense management, and corporate card management. These features allow companies to control their spending, streamline procurement processes, and automate accounts payable tasks. Airbase's software is designed to be user-friendly, providing visibility and control over spending for clients ranging from small businesses to large corporations. Unlike many competitors, Airbase also fosters a community for finance professionals through its Slack group, Off the Ledger, where users can share insights and ask questions. The goal of Airbase is to provide businesses with the tools they need to manage their finances efficiently and ensure compliance globally.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$88MTotal Funding

ACQUISITIONCompany Stage

Enterprise Software, FintechIndustries

201-500Employees

Risks

Competition from Amazon Business could threaten Airbase's market share in spend management.

Paylocity's acquisition may disrupt existing client relationships or service offerings.

Rapid AI integration may face adoption challenges, impacting customer satisfaction.

Differentiation

Airbase offers a comprehensive spend management platform with AP automation and corporate card management.

The platform provides real-time insights into spending, enhancing decision-making for mid-market firms.

Airbase's partnership with Sardine enhances fraud prevention, increasing platform security and client trust.

Upsides

AI-powered Touchless AP reduces manual processing time, boosting efficiency and cost savings.

Paylocity's acquisition could expand Airbase's resources and accelerate growth and innovation.

New spend analytics and vendor management features offer better financial control for clients.

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