Office Operations Manager at Lightspeed Commerce

Ghent, Flanders, Belgium

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Hospitality, TechnologyIndustries

Requirements

Ability to act as the first point of contact and face of the office, delivering great customer service with attention to detail and handling inquiries professionally
Capability to keep the office clean, organized, and compliant with Lightspeed standards, including supervising cleaning crew
Skills in planning and executing events/social activities, collaborating with the Culture Club to maintain office culture
Proficiency in ordering office supplies and pantry items, processing invoicing, and managing inventory to avoid shortages
Experience in managing vendor relationships for events, facilities, health and safety, security, maintenance, and selecting best-fit vendors based on quality, cost, and service
Competence in providing local oversight and coordination of property and facilities management, including scheduling regular maintenance
Ability to manage meeting room schedules and seating arrangements
Skills in reviewing, prioritizing, and redistributing work where appropriate
Capability to organize new employee office tours and onboarding on their first day
Proficiency in supporting employee travel booking and maintaining the platform
Experience handling incoming/outgoing mail, shipping, and couriers
Ability to manage internal decision-making with the Fleet vendor and coordinate fleet tasks (for 55 cars)
Willingness to contribute to wider team objectives beyond strict role scope
Adherence to Operations guidelines/processes, reporting issues or improvements timely

Responsibilities

Serve as the first point of contact and face of the office
Maintain a clean and organized office, complying with Lightspeed standards, and supervise the cleaning crew
Plan and execute office events/social activities, collaborating with the Culture Club
Order office supplies and pantry items, process invoicing
Coordinate fun activities like birthdays, afternoon drinks, and departmental celebrations
Manage vendor relationships for events, facilities, health and safety, security, maintenance
Provide local oversight and coordination of property and facilities management
Manage meeting room schedules and seating arrangements
Review, prioritize, and redistribute work where appropriate
Schedule regular maintenance to keep the office in top condition
Organize new employee office tours and onboarding on their first day
Support and assist with employee travel booking and maintain the platform
Handle incoming and outgoing mail, including shipping/couriers
Manage internal decision-making with the Fleet vendor and coordinate fleet tasks
Contribute to wider team objectives as needed

Skills

Vendor Management

Facilities Management

Event Planning

Office Supplies Management

Invoicing

Employee Onboarding

Travel Booking

Meeting Room Scheduling

Health and Safety Coordination

Property Oversight

Lightspeed Commerce

Provides software solutions for retailers and restaurateurs

About Lightspeed Commerce

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing businesses to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for its services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Amsterdam, NetherlandsHeadquarters

2005Year Founded

$2.1MTotal Funding

SERIES_ACompany Stage

Enterprise Software, FintechIndustries

1,001-5,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Flexible Work Hours

Paid Leave

Extended Healthcare Benefits

Mental Health Support

Lightspeed Equity Scheme

Health & Wellness Credit

Volunteer Day

Risks

Increased competition from SpotOn in the restaurant POS market.

Adyen's Tap to Pay on iPhone poses a threat to Lightspeed's payment solutions.

Candis's financial management solutions could attract Lightspeed's target market.

Differentiation

Lightspeed offers a unified platform for both retail and hospitality businesses.

The company integrates online and offline sales channels for seamless operations.

Lightspeed's subscription model provides consistent revenue through software and transaction fees.

Upsides

Growing demand for unified commerce platforms aligns with Lightspeed's offerings.

Rise of contactless payments presents expansion opportunities for Lightspeed's payment solutions.

Subscription-based models are trending, benefiting Lightspeed's recurring revenue strategy.

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