Office Manager at Packard Culligan Water

Lexington, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Water Treatment, Water FiltrationIndustries

Requirements

3+ years of direct management experience, ideally including office or customer service management and management experience that supported active employee development
Applied knowledge of accounting functions (i.e., payroll, budgeting, AR/AP)
Strong experience in a customer service capacity
Excellent interpersonal skills
Effective verbal and written communication skills

Responsibilities

Creating and fostering a successful work environment that promotes positive morale, productivity, and employee development
Enacting a hands-on management strategy dedicated to developing employees in every role, empowering them to deliver a quality experience to our customers
Ensure professional behavior and courtesy are displayed in interactions with customers, employees, and vendors; take corrective action when needed
Improve customer satisfaction, growth, and retention
Effectively train and coach the office staff to seek opportunities for additional sales
Schedule delivery, service, and sales appointments, taking into account the efficient use of company resources while offering customers viable options
Provide, compile, and analyze data to make recommendations to improve customer service, enhance customer retention, and increase customer base
Responsible for the accuracy of the dealership’s financial reports, efficient operation, and oversee the expense control
Manage customer information system(s). Ensure timely and accurate processing of information
Accurately report inventories on schedule and resolve discrepancies
Manage credit and collections function to include new customer orders and delinquent accounts
Ensure compliance with company policies, recommend policy change or corrective action when appropriate
Handle customer calls and administrative duties
Fulfilling managerial responsibilities, for example, financial reporting, supervision, payroll, etc

Skills

Office Management

Customer Service

Team Supervision

Payroll

Financial Reporting

Employee Development

Administrative Duties

Packard Culligan Water

Provides water treatment and filtration systems

About Packard Culligan Water

Culligan Water offers a range of water treatment products, including water softeners, filtration systems, and reverse osmosis drinking water systems, designed to provide better quality water for homes and businesses. Their technologies include water softening, filtration, and reverse osmosis methods.

6030 Culligan Way, Minnetonka, MN 55345, USAHeadquarters

1946Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

201-500Employees