Occupancy Specialist II (Laurel Estates) at WinnCompanies

Waterbury, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Affordable Housing, Property ManagementIndustries

Requirements

High school diploma or GED equivalent
3-5 years of relevant work experience
Experience with computer systems, including web-based applications and Microsoft Office
Excellent customer service skills
Solid verbal and written communication skills
Good organizational and administrative skills
Ability to consistently meet required deadlines and follow schedules
Ability to complete repetitive tasks with a high level of detail
Ability to process initial, interim and annual recertifications
Ability to plan and schedule 4 months of work activity

Responsibilities

Process initial, interim, and annual recertifications
Notify residents of their impending recertifications using notices supplied by Property Management Software
Conduct the recertification interviews with residents
Review each recertification to ensure that all checklist items are complete
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores)
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary
Ensure all information is accurate and entered in the Property Management Software
Comply with company policies regarding the proper treatment of Tax Credit and Resident files
Assist the Property Management staff with all facets of the move-in process
Ensure that files comply with the regulations of all funding/regulatory agencies
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc
Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process
Perform special assignments as necessary

Skills

Key technologies and capabilities for this role

Tenant RecertificationHUD ComplianceProperty Management SoftwareForm 50059Tax Credit ComplianceVerification FormsResident InterviewsFile ManagementRegulatory Agency Compliance

Questions & Answers

Common questions about this position

What is the pay range for the Occupancy Specialist II position?

The pay range is $19.24 to $24.59 per hour, depending on experience, and salary will vary based on job responsibilities, scope, geographic location, candidate’s relevant experience, and other factors.

Is this position remote or onsite?

This information is not specified in the job description.

What skills and experience are required for this role?

Requirements include a high school diploma or GED, 3-5 years of relevant work experience, experience with computer systems including web-based applications and Microsoft Office, excellent customer service skills, solid verbal and written communication skills, and good organizational and administrative skills.

What is the work environment like at Laurel Estates?

This information is not specified in the job description.

What makes a strong candidate for this Occupancy Specialist II role?

A strong candidate will have a high school diploma or GED, 3-5 years of relevant work experience, proficiency with computer systems like web-based applications and Microsoft Office, and strong customer service, communication, organizational, and administrative skills.

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees