Occupancy Specialist I (Southern Hills) at WinnCompanies

Washington, District of Columbia, United States

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$45,000 – $55,000Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Affordable Housing, Property ManagementIndustries

Requirements

High school diploma or GED equivalent
1-3 years of relevant work experience
Prior experience processing recertifications at tax-credit and PBS8 properties
Experience with PBS8 and tax-credit programs
Proficiency in web-based applications and computer systems such as Microsoft Office
Solid organizational and administrative skills
Excellent customer service skills
Outstanding verbal and written communication skills
Superb attention to detail
Ability to consistently meet required deadlines and follow schedules
Ability to complete recertifications

Responsibilities

Process initial, interim and annual recertifications
Notify residents of their impending recertifications using notices supplied by Property Management Software
Conduct the recertification interviews with residents
Review each recertification to ensure that all checklist items are complete
Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration), relevant banks and other organizations (e.g., drug stores)
Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority; this includes ensuring that the resident signs the recertification (HUD sites only)
Complete the recertification worksheet so that the annual Tax Credit reports (Tenant Income Certification TIC) may be prepared for the state compliance agency. This includes having the resident sign all applicable paperwork
Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary
Ensure all information is accurate and entered in the Property Management Software
Comply with company policies regarding the proper treatment of Tax Credit and Resident files
Assist the Property Management staff with all facets of the move-in process
Ensure that files comply with the regulations of all funding/regulatory agencies, such as HOME and HIF
Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due
Ensure the proper treatment of residents’ personal and private information; maintaining such records in accordance with local, state and/or federal law
Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely
Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations for waitlist management; including but not limited to completion of guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc
Engage in marketing activities to increase prospect activities
Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process
Assist Property Management with PBA, Project Based Section 8 or other subsidy contract renewals, including calculation of utility allowances (HUD Contracts)
Perform special assignments as needed

Skills

Key technologies and capabilities for this role

Tenant RecertificationHUD Form 50059Tax Credit CertificationProperty Management SoftwareRegulatory ComplianceTenant VerificationResident InterviewsLIHTC Compliance

Questions & Answers

Common questions about this position

What is the pay range for the Occupancy Specialist I position?

The pay range is $21.63 to $26.44 per hour, depending on experience.

Is this a remote position, or is it on-site?

This is an on-site position at Southern Hills, a 255-unit affordable housing community located in Washington, DC.

What are the main responsibilities or skills needed for this role?

Key responsibilities include processing initial, interim, and annual tenant recertifications, conducting interviews, sending verification forms to agencies, completing worksheets for HUD and Tax Credit reports, and assisting with move-ins and waitlist management.

What is the work schedule for this position?

The schedule is Monday through Friday, from 8:00AM to 5:00PM.

What experience or qualities make a strong candidate for this role?

Strong candidates will have experience relevant to the pay range determination and skills in handling tenant recertifications, compliance with HUD and Tax Credit regulations, accurate data entry in Property Management Software, and managing resident information confidentially.

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees