NSB - Support / Expeditor at Level99 Entertainment

Natick, Massachusetts, United States

Level99 Entertainment Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Entertainment, Hospitality, GamingIndustries

Requirements

  • Weekend availability
  • Organized, thorough, and precise
  • Has stamina and loves a high-energy environment
  • Communicates well, preferably in both English and Spanish
  • Analytical and systematic in their thinking
  • Maintains composure under pressure
  • Passion for hospitality
  • Understanding of ticket times and kitchen metrics
  • Previous BOH management or line experience
  • FOH management experience a plus
  • Must be 18 or older

Responsibilities

  • Review and understand all guest orders, including in-restaurant dining, takeout and delivery
  • Distinguish between our guest facing counter pickup window and Taproom orders, expediting accordingly
  • Receive, check and pack all guest takeout orders
  • Keep a close eye on quality, consistency, and ticket times
  • Communicate effectively to both front of house and back of house teams
  • Keep all materials for takeout/delivery and dining organized, including plates, bags, boxes & labels
  • Build a knowledge of all food menus and established standards, striving for consistency in both flavor and presentation
  • Replenish sauces, ramekins, and specific containers designated to specific service areas
  • Direct and assist food runners in delivering food

Skills

TOAST KDS
Order Review
Food Expediting
Quality Control
Food Running
Table Clearing
Tray Building
Attention to Detail

Level99 Entertainment

Entertainment venue with team challenges and dining

About Level99 Entertainment

Level99 is an entertainment venue that offers a unique experience for groups of 2-6 players in Natick, MA and Providence, RI. The venue features over 40 rooms, each designed with different physical and mental challenges, allowing players to engage in an open-world game environment. In addition to the game rooms, Level99 includes the Night Shift Beer Hall and the Night Shift Tap Room & Kitchen, where guests can enjoy craft drinks and a brewery-style dining experience. Unlike other entertainment options, Level99 combines both physical and mental challenges with high-quality food and beverages, targeting adults looking for something different. The company generates revenue through ticket sales for the game challenges and food and beverage sales. With significant venture backing, Level99 is in a growth phase, aiming to expand its offerings and reach more guests while providing a fun and engaging atmosphere.

Natick, MassachusettsHeadquarters
2021Year Founded
VENTURE_UNKNOWNCompany Stage
EntertainmentIndustries
51-200Employees

Risks

Rising competition from similar venues could dilute Level99's market share.
Economic downturns may impact discretionary spending on entertainment.
Local zoning challenges could delay new venue openings in areas like West Hartford.

Differentiation

Level99 offers a unique blend of physical and mental team challenges.
The venue includes a craft beer hall and authentic brewery dining experience.
Level99 spans over 48,000 square feet with more than 40 distinct challenge rooms.

Upsides

Increased interest in experiential dining and entertainment post-pandemic boosts Level99's appeal.
The rise of 'competitive socializing' venues aligns with Level99's business model.
The expanding craft beer market supports Level99's beverage offerings.

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