NPI Team Leader (Service Options) at Caterpillar Inc.

Peoria, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Manufacturing, Engineering, Heavy EquipmentIndustries

Requirements

Planning: Tactical, Strategic - Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan
Products and Services - Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations
Quality Management - Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization
Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Problem Solving - Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately

Responsibilities

Leads concurrent multi-generational, high-investment NPIs to deliver timely, accurate and competitive service options enabling dealers to estimate and quote in line with customer expectations. This includes go-to-market efforts where required
Sets and prioritizes requirements, directs product development, and leads user adoption in line with program delivery targets and industry partner/dealer needs. Communicates new functionality to product user base
Leads governance of workstreams and serves as principal communicator with senior-level enterprise stakeholders
Coordinates across industries, legal, compliance, business resource, Cat Digital, and the business team to achieve gateway deliverables on time
Oversees project progress and costs; communicates status with stakeholders and participates in functional areas; addresses and resolves problems

Skills

Project Management

NPI

Digital Solutions

Service Quoting

Transformational Projects

Business Ownership

Operational Excellence

Logistics

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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