North America Legal Operations Manager at VTEX

Manhattan, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, E-commerceIndustries

Requirements

Bachelor’s degree required; JD, paralegal certification, or equivalent legal background preferred
5+ years of experience in legal operations, contracts management, or related legal/commercial role
Strong understanding of commercial contract terms and negotiation practices
Experience implementing or managing contract management systems
Excellent communication skills and ability to work cross-functionally with executives and business teams
Detail-oriented with strong organizational and project management skills
Comfortable working independently in a fast-paced, high-growth environment

Responsibilities

Review, draft, and negotiate a wide range of commercial agreements (vendor, customer, partnership, SaaS, NDAs, MSAs, SOWs)
Ensure contracts align with company policies, compliance requirements, and risk appetite
Manage the end-to-end contract lifecycle, including intake, redlines, approvals, and execution
Develop and implement standardized processes for contract review and approval
Own and optimize the contract management system (CLM) or related tools
Track and report contract metrics (turnaround times, volume, risk exposure)
Partner with Sales, Procurement, Finance, and Operations to support business needs while protecting company interests
Act as a point of escalation for contract-related questions
Provide training and guidance to teams on contract policies and best practices
Maintain an organized repository of executed contracts and templates
Ensure compliance with applicable laws, regulations, and internal policies
Support audits and regulatory requests as needed

Skills

Key technologies and capabilities for this role

Contracts ManagementContract ReviewContract DraftingContract NegotiationCLMLegal OperationsCommercial ContractsMSAsSOWsNDAsRisk ManagementProcess Improvement

Questions & Answers

Common questions about this position

What experience is required for the Legal Operations Manager role?

Candidates need a Bachelor’s degree required (JD, paralegal certification, or equivalent legal background preferred), 5+ years in legal operations, contracts management, or related roles, strong understanding of commercial contract terms and negotiation, and experience with contract management systems.

What are the key responsibilities of this position?

The role involves reviewing, drafting, and negotiating commercial agreements, developing standardized contract processes, optimizing contract management systems, collaborating cross-functionally, and ensuring governance and compliance.

Is this role remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this position?

This information is not specified in the job description.

What makes a strong candidate for this Legal Operations Manager role?

The ideal candidate has excellent communication skills, detail-oriented organizational and project management abilities, and comfort working independently in a fast-paced, high-growth environment, along with the required experience in contracts management.

VTEX

Digital commerce platform for enterprises

About VTEX

VTEX provides a digital commerce platform designed for enterprises to enhance their selling and fulfillment processes. The platform allows businesses to integrate orders and inventory across various sales channels, which helps optimize fulfillment and delivery. VTEX's solution is customizable and offers an all-in-one approach that enables companies to improve their digital commerce strategies, increase conversion rates, and establish direct-to-consumer marketplaces. Unlike many competitors, VTEX emphasizes rapid deployment and extensive out-of-the-box capabilities, along with seamless integration with third-party sellers, allowing businesses to explore new revenue opportunities. The company's goal is to empower enterprises to efficiently navigate the digital commerce landscape and achieve growth through innovative selling strategies.

London, United KingdomHeadquarters

2000Year Founded

$355MTotal Funding

IPOCompany Stage

Consulting, Consumer SoftwareIndustries

1,001-5,000Employees

Risks

Integration challenges from acquisitions may disrupt service delivery and customer satisfaction.

Rising customer acquisition costs could impact VTEX's profitability if not managed effectively.

Dependence on third-party integrations poses risks if partners face operational issues.

Differentiation

VTEX offers a composable commerce platform, allowing tailored eCommerce solutions for businesses.

The platform integrates seamlessly with third-party sellers, enhancing revenue streams and market reach.

VTEX's rapid deployment and extensive out-of-the-box capabilities set it apart from competitors.

Upsides

Acquisitions of Newtail and Weni enhance VTEX's retail media and AI-powered customer service.

Partnership with Pinterest expands VTEX's social commerce capabilities, reaching more consumers.

VTEX's B2B and B2C solutions position it well in the growing digital commerce market.

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