Network & Svcs Operation New Associate at Accenture

Chennai, Tamil Nadu, India

Accenture Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Technology, Professional ServicesIndustries

Requirements

  • Any Graduation
  • 0 to 1 years of experience
  • Good Customer Support Experience preferred
  • Good networking knowledge
  • Skill in Network Billing Operations - Problem Management

Responsibilities

  • Solve routine problems largely through precedent and referral to general guidelines
  • Interact primarily within own team and with direct supervisor
  • Follow detailed instructions on all tasks
  • Make decisions that impact own work under close supervision
  • Work as an individual contributor in a team with a predetermined, narrow scope of work
  • Manage problems caused by information technology infrastructure errors to minimize adverse impact on business, prevent recurrence by finding root cause, and initiate actions to improve or correct the situation
  • Help transform back office and network operations, reduce time to market, grow revenue by improving customer experience and capex efficiency, and reducing cost-to-serve
  • Work in rotational shifts (may be required)

Skills

Network Billing Operations
Problem Management
Networking
Customer Support
IT Infrastructure

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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