Network Operations Specialist at Cape

Washington, District of Columbia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Wireless, National SecurityIndustries

Requirements

3+ years of experience in cellular core network deployments
Ability to analyze cellular system trace data and pcaps, quickly identifying where issues should be routed
Proven success operating as a flexible team player in a fast-paced, cross-functional environment while driving complex initiatives to completion
Experience drafting MOPs and executing maintenance windows
Strong project management skills

Responsibilities

Track and manage every detail of network rollouts: define project plans, coordinate resources, and escalate when things go off track
Develop and execute test cases for new functionality launches
Configure devices and create repeatable runbooks to ensure smooth deployments
Gather customer feedback, create and manage trouble tickets, escalate issues as needed, and dive into traces/logs to identify root causes—while keeping documentation and resolution plans up to date
Define and document processes to ensure smooth operations, especially during launches and testing
Lead launch operations planning and execution, including methods of procedure (MOPs), rollback strategies, maintenance windows, and delivery approvals
Build and maintain critical systems and 3rd-party tools that automate network operations
Deliver anonymized dashboards for partner MNOs, ensuring they have visibility into usage on their networks

Skills

Key technologies and capabilities for this role

Network OperationsNetwork RolloutTelecom InfrastructureCellular NetworksNetwork DeploymentOperations ManagementNetwork Monitoring

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for the Network Operations Specialist role?

The role requires skills in network operations, project management including defining plans and coordinating resources, developing test cases, configuring devices, creating runbooks, troubleshooting, and operational leadership.

What is the company culture like at Cape?

Cape fosters a culture of relentless building and innovation, trusting the team to deliver greatness and make a profound impact, with seamless collaboration among diverse talented engineers and team members.

What makes a strong candidate for this Network Operations Specialist position?

A strong candidate is driven to make an impact, acts as the quarterback rallying resources and getting hands-on, serves as the bridge between customers and delivery teams, and combines technical depth in network operations with operational leadership.

Cape

Subscription-based mobile network prioritizing privacy

About Cape

Cape provides a mobile network service that focuses on delivering secure and private wireless coverage. The service works on a subscription model, where customers pay a regular fee to access Cape's network, which is designed to keep their personal information safe. Cape uses advanced technologies to ensure that users' names, numbers, and locations are protected from hackers, allowing them to communicate without fear of their data being compromised. What sets Cape apart from other mobile network providers is its strong commitment to privacy; it minimizes data collection and never sells or misuses customer information. The goal of Cape is to meet the growing demand for secure mobile communications, making it a leader in the privacy-first movement within the telecommunications industry.

Chesapeake, VirginiaHeadquarters

1998Year Founded

$59.3MTotal Funding

SERIES_BCompany Stage

Consumer Software, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Unlimited Paid Time Off

401(k) Company Match

Risks

Increased competition from established privacy-focused telecom players like Silent Circle.

Quantum computing advancements could threaten current encryption methods used by Cape.

Government regulations on data retention may conflict with Cape's privacy-first model.

Differentiation

Cape offers privacy-first mobile services, ensuring minimal data collection and no data selling.

The company uses advanced technology to make user data untraceable by hackers.

Cape's subscription model provides secure, anonymous wireless coverage for privacy-conscious individuals.

Upsides

Growing demand for privacy-focused mobile services boosts Cape's market potential.

Partnership with IT&E Guam enhances Cape's market reach and credibility.

Recent $61 million funding round indicates strong venture capital interest in privacy-first tech.

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