Network Operations Center Infrastructure Engineer Senior- Principal at American Electric Power

New Albany, Ohio, United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, TelecommunicationsIndustries

Bachelor's degree in computer science, engineering, or related technical field (required for both SG7 and SG8 levels)
5 years of relevant work experience (SG7) or 7 years of relevant work experience (SG8)
Equivalent combination of education and related experience may be considered
Nice-to-have: Familiarity with ServiceNow or similar ITIL platforms
Nice-to-have: Experience with transport networks, including Fiber Optic (ADSS and OPGW), DWDM, Ciena, Nokia, Ribbon, ICON, and Microwave (Aviat), as well as network monitoring and management tools like MCP & Provision
Nice-to-have: Strong communication, analytical, and problem-solving abilities
Nice-to-have: Capable of working independently with minimal direct supervision
Nice-to-have: Possession of CCNA or equivalent certification from a transport network vendor

Set up and configure transport network technologies, ensuring optimal performance and reliability
Manage and maintain various transport networks, including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems, ensuring they operate efficiently
Analyze and troubleshoot complex network issues and projects, implementing effective solutions to restore service and improve functionality
Participate in a rotating on-call schedule to provide ongoing support and ensure continuous network operations
Work closely with cross-functional teams to integrate transport network solutions seamlessly, enhancing overall system performance
Create and maintain comprehensive documentation for network configurations and operational procedures, facilitating knowledge sharing and consistency
Regularly monitor network performance metrics, identifying areas for improvement and implementing enhancements to optimize network efficiency
Assist in planning and executing upgrades and expansions of the network infrastructure to accommodate growth and evolving technology needs