Network Operations Center Infrastructure Engineer Senior- Principal at American Electric Power

New Albany, Ohio, United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Utilities, TelecommunicationsIndustries

Bachelor's degree in computer science, engineering, or related technical field (Senior: required with 5 years relevant experience; Principal: required with 7 years relevant experience; equivalent combination of education and experience may be considered)
Experience with transport networks, including Fiber Optic (ADSS and OPGW), DWDM, Ciena, Nokia, Ribbon, ICON, and Microwave (Aviat)
Familiarity with network monitoring and management tools like MCP & Provision (nice-to-have)
ITIL experience, such as with ServiceNow or similar platforms (nice-to-have)
Strong communication, analytical, and problem-solving abilities
Ability to work independently with minimal direct supervision
CCNA or equivalent certification from a transport network vendor (nice-to-have)

Install and configure transport network technologies, ensuring optimal performance and reliability
Manage and maintain transport networks, including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems
Analyze and troubleshoot complex network issues and projects, implementing solutions to restore service and improve functionality
Participate in a rotating on-call schedule for 24x7 support
Collaborate with cross-functional teams to integrate transport network solutions and enhance system performance
Create and maintain documentation for network configurations and operational procedures
Monitor network performance metrics, identify improvements, and implement enhancements
Assist in planning and executing network upgrades and expansions