MX Payments Ops Specialist at Sporty Group

Mexico

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Online Gaming, Sports BettingIndustries

Requirements

Bachelor’s degree in Finance, Business, Risk Management, or related field (or equivalent work experience)
2–3 years of experience in payments, financial operations, or fintech/e-commerce environments
Fluency in English
Solid understanding of payment systems, funds flows, and reconciliation processes
Experience with payment gateways, PSPs, or transaction monitoring tools is preferred
Strong analytical and problem-solving skills with a data-driven mindset
Excellent communication and interpersonal skills to work effectively across teams and with external partners
Ability to manage multiple priorities and adapt in a fast-paced, remote-first environment

Responsibilities

Support end-to-end payment processes, including deposits, withdrawals, refunds, reconciliations, and customer queries
Collaborate with local payment providers and banks to ensure timely resolution of transaction-related issues
Monitor transactions in real time to detect, investigate, and escalate suspicious or fraudulent activity
Assist in analyzing customer payment behavior and trends to recommend improvements in payment flows and methods
Contribute to operational enhancements by documenting workflows, SOPs, and process improvements
Support the integration and testing of new payment technologies and solutions
Ensure all payment operations comply with relevant regulations and internal policies
Provide timely support during system downtimes or payment-related incidents to minimize customer impact

Skills

Key technologies and capabilities for this role

PaymentsTransaction MonitoringFraud DetectionReconciliationsPayment ProvidersRegulatory ComplianceProcess ImprovementSOP DocumentationPayment Integration

Questions & Answers

Common questions about this position

What is the compensation for this role?

Sporty offers a competitive salary plus individual performance-based bonuses every quarter.

Is this a remote position?

Yes, Sporty is a remote-first company with core working hours from 10am-3pm in your local time zone and flexibility outside of that.

What skills and experience are required for the MX Payments Ops Specialist role?

Candidates need a Bachelor’s degree in Finance, Business, Risk Management or related field (or equivalent), 2–3 years in payments, financial operations, or fintech/e-commerce, fluency in English, understanding of payment systems, funds flows, and reconciliation processes, plus strong analytical, problem-solving, communication, and interpersonal skills.

What benefits does Sporty Group offer?

Benefits include 28 days paid annual leave, referral bonuses, flash bonuses, top-of-the-line equipment, and annual company retreats for networking.

What makes a strong candidate for this position?

A strong candidate has 2–3 years of payments or fintech experience, understands payment systems and reconciliation, and can thrive in a fast-paced remote environment with strong analytical and communication skills.

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters

2013Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, EntertainmentIndustries

51-200Employees

Benefits

Quarterly Bonus

Flexible Work Hours

Paid Vacation

Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.

Technical integration of Sociable Soccer may affect user experience on Sporty.com.

Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.

The app provides interactive features like chats with football legends, enhancing user engagement.

Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.

Partnerships with sports organizations enhance content and provide monetization opportunities.

Growing demand for real-time sports information boosts Sporty.com's user base.

Land your dream remote job 3x faster with AI

Try Jobo Free