Multinational Zonal Lead - Midwest Zone at AIG

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Insurance, Financial ServicesIndustries

Requirements

Experience managing multinational insurance portfolios, particularly in the U.S. Midwest Zone
Leadership skills to manage a team of Multinational Client Executives and Multinational Client Coordinators
Knowledge of AIG’s Global Multinational Business Model, end-to-end processes, product strategies, and appetite
Ability to engage and partner with internal (product, distribution) and external stakeholders
Expertise in designing, developing, and executing targeted multinational programs, including captive fronting
Understanding of U.S. growth strategies, global multinational strategies, business plans, and operating models
Skills in portfolio management for Tier 1 and Tier 2 Multinational clients
Proficiency in pre- and post-bind activities, service level standards, performance metrics, and client experience improvement
Knowledge of service fee discipline, rate adequacy, and audit/controls procedures
Capability to develop and execute zonal business plans and foster employee growth through training and succession planning
Subject matter expertise in Multinational insurance for training and thought leadership

Responsibilities

Manage the overall performance of the U.S. Midwest Zone multinational portfolio
Lead a team of Multinational Client Executives and Multinational Client Coordinators to deliver superior client service
Engage and partner with stakeholders to promote AIG Multinational’s segmented value proposition
Ensure effective management of multinational program design, development, and execution within service standards
Support the Head of Multinational – North America in expanding AIG’s U.S. market presence
Represent AIG as the central point of Multinational client and program management in the Midwest Zone
Manage assigned Tier 1 and Tier 2 client portfolio in partnership with product and distribution teams
Lead pre- and post-bind activities and embed end-to-end process principles
Meet service level standards, performance metrics, and improve client experience via surveys
Ensure Multinational service fee discipline and rate adequacy for assigned accounts
Drive execution of Multinational strategy, establish business cadence with zonal stakeholders
Participate in zonal management meetings for alignment with strategies
Develop and execute multinational zonal business plan
Align with zonal product heads and distribution for profitable growth
Foster employee growth through training, career development, and succession planning
Adhere to audit, controls procedures, and global fronting underwriting guidelines
Support zonal growth strategies, business development, and thought leadership
Provide Multinational SME and training, including managing Broker Academy
Contribute to strategies aligning product offerings and growing AIG multinational business
Represent AIG at external events (incomplete in description)

Skills

Team Management

Client Relationship Management

Stakeholder Engagement

Multinational Insurance

Program Design

Captive Fronting

Business Strategy

Risk Management

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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