Business Services, Legal Services, Financial ServicesIndustries
Requirements
Strong computer skills and knowledge working with Microsoft Office software
Effective communication and customer service skills
Present yourself in a professional, business-like manner at all times
A strong team player with an enthusiastic, positive, can-do attitude and professional manner at all times
Eagerness to learn new skills and advance within the company
Excellent timekeeping and organisational skills
Responsibilities
Service Centre Support: Issue access passes, collect packages and print requests, raise maintenance tickets, and assist with on-site and EMEA access control procedures
Reprographics: Complete various reprographic tasks, including batch printing, pitch book printing, multiple file printing, document scaling, book binding, and handling ad-hoc print requests
Mailroom and Logistics: Sort and deliver incoming and outgoing mail, coordinate courier bookings, and assist with general ad-hoc duties, including support for the loading bay and logistics operations
Archiving Services: Manage the movement of archived boxes within the building, retrieve documents from storage, and handle ad-hoc archiving queries
Scanning: Operate electronic or computerized scanning equipment to convert physical documents to digital formats
Customer Support: Collect incoming documents from customers, input customer details into tracking systems, verify and sort documents according to checklists, and scan documents for electronic storage
Courier and Delivery: Ensure timely delivery of original documents to customers, manage related customer queries, and oversee the safe-handling of sensitive materials
Greet clients at Service Centre Reception, provide excellent customer service, and manage daily tasks and building access requests
Support other service lines such as Reprographics and Mailroom as required