Multi Services Operator at Williams

London, England, United Kingdom

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£29,120 – £29,120Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Business Services, Legal Services, Financial ServicesIndustries

Requirements

Strong computer skills and knowledge working with Microsoft Office software
Effective communication and customer service skills
Present yourself in a professional, business-like manner at all times
A strong team player with an enthusiastic, positive, can-do attitude and professional manner at all times
Eagerness to learn new skills and advance within the company
Excellent timekeeping and organisational skills

Responsibilities

Service Centre Support: Issue access passes, collect packages and print requests, raise maintenance tickets, and assist with on-site and EMEA access control procedures
Reprographics: Complete various reprographic tasks, including batch printing, pitch book printing, multiple file printing, document scaling, book binding, and handling ad-hoc print requests
Mailroom and Logistics: Sort and deliver incoming and outgoing mail, coordinate courier bookings, and assist with general ad-hoc duties, including support for the loading bay and logistics operations
Archiving Services: Manage the movement of archived boxes within the building, retrieve documents from storage, and handle ad-hoc archiving queries
Scanning: Operate electronic or computerized scanning equipment to convert physical documents to digital formats
Customer Support: Collect incoming documents from customers, input customer details into tracking systems, verify and sort documents according to checklists, and scan documents for electronic storage
Courier and Delivery: Ensure timely delivery of original documents to customers, manage related customer queries, and oversee the safe-handling of sensitive materials
Greet clients at Service Centre Reception, provide excellent customer service, and manage daily tasks and building access requests
Support other service lines such as Reprographics and Mailroom as required

Skills

Key technologies and capabilities for this role

Customer ServiceReceptionReprographicsMailroomLogisticsArchivingAccess ControlCourier Coordination

Questions & Answers

Common questions about this position

What is the salary for the Multi Services Operator role?

The salary is £29,120 per annum.

Is this role remote or onsite?

The role is fully onsite at One Angel Lane, London EC4R 3AB.

What skills are essential for this position?

Essential skills include attention to detail, strong organisational skills, and commitment to excellent customer service.

What is the team environment like at Williams Lea?

You will work as part of a collaborative team alongside experienced members that values a strong work ethic.

What are the shift details and contract type?

It's a 6-month fixed term full-time contract, 40 hours per week Monday to Friday with shifts 08:00–17:00 or 09:00–18:00 and a 1-hour unpaid lunch break; it has potential to become permanent.